Today's links

• AI is a WMD: Advon is a force-multiplier for enshittification.
• Hey look at this: Delights to delectate.
• This day in history: 2004, 2009, 2014, 2019, 2023
• Upcoming appearances: Where to find me.
• Recent appearances: Where I've been.
• Latest books: You keep readin' em, I'll keep writin' 'em.
• Upcoming books: Like I said, I'll keep writin' 'em.
• Colophon: All the rest.

AI is a WMD (permalink)

Fun fact: "The Tragedy Of the Commons" is a hoax created by the white nationalist Garrett Hardin to justify stealing land from colonized people and moving it from collective ownership, "rescuing" it from the inevitable tragedy by putting it in the hands of a private owner, who will care for it properly, thanks to "rational self-interest":

https://pluralistic.net/2023/05/04/analytical-democratic-theory/#epistocratic-delusions

Get that? If control over a key resource is diffused among the people who rely on it, then (Garrett claims) those people will all behave like selfish assholes, overusing and undermaintaining the commons. It's only when we let someone own that commons and charge rent for its use that (Hardin says) we will get sound management.

By that logic, Google should be the internet's most competent and reliable manager. After all, the company used its access to the capital markets to buy control over the internet, spending billions every year to make sure that you never try a search-engine other than its own, thus guaranteeing it a 90% market share:

https://pluralistic.net/2024/02/21/im-feeling-unlucky/#not-up-to-the-task

Google seems to think it's got the problem of deciding what we see on the internet licked. Otherwise, why would the company flush $80b down the toilet with a giant stock-buyback, and then do multiple waves of mass layoffs, from last year's 12,000 person bloodbath to this year's deep cuts to the company's "core teams"?

https://qz.com/google-is-laying-off-hundreds-as-it-moves-core-jobs-abr-1851449528

And yet, Google is overrun with scams and spam, which find their way to the very top of the first page of its search results:

https://pluralistic.net/2023/02/24/passive-income/#swiss-cheese-security

The entire internet is shaped by Google's decisions about what shows up on that first page of listings. When Google decided to prioritize shopping site results over informative discussions and other possible matches, the entire internet shifted its focus to producing affiliate-link-strewn "reviews" that would show up on Google's front door:

https://pluralistic.net/2024/04/24/naming-names/#prabhakar-raghavan

This was catnip to the kind of sociopath who a) owns a hedge-fund and b) hates journalists for being pain-in-the-ass, stick-in-the-mud sticklers for "truth" and "facts" and other impediments to the care and maintenance of a functional reality-distortion field. These dickheads started buying up beloved news sites and converting them to spam-farms, filled with garbage "reviews" and other Google-pleasing, affiliate-fee-generating nonsense.

(These news-sites were vulnerable to acquisition in large part thanks to Google, whose dominance of ad-tech lets it cream 51 cents off every ad dollar and whose mobile OS monopoly lets it steal 30 cents off every in-app subscriber dollar):

https://www.eff.org/deeplinks/2023/04/saving-news-big-tech

Now, the spam on these sites didn't write itself. Much to the chagrin of the tech/finance bros who bought up Sports Illustrated and other venerable news sites, they still needed to pay actual human writers to produce plausible word-salads. This was a waste of money that could be better spent on reverse-engineering Google's ranking algorithm and getting pride-of-place on search results pages:

https://housefresh.com/david-vs-digital-goliaths/

That's where AI comes in. Spicy autocomplete absolutely can't replace journalists. The planet-destroying, next-word-guessing programs from Openai and its competitors are incorrigible liars that require so much "supervision" that they cost more than they save in a newsroom:

https://pluralistic.net/2024/04/29/what-part-of-no/#dont-you-understand

But while a chatbot can't produce truthful and informative articles, it can produce bullshit – at unimaginable scale. Chatbots are the workers that hedge-fund wreckers dream of: tireless, uncomplaining, compliant and obedient producers of nonsense on demand.

That's why the capital class is so insatiably horny for chatbots. Chatbots aren't going to write Hollywood movies, but studio bosses hyperventilated at the prospect of a "writer" that would accept your brilliant idea and diligently turned it into a movie. You prompt an LLM in exactly the same way a studio exec gives writers notes. The difference is that the LLM won't roll its eyes and make sarcastic remarks about your brainwaves like "ET, but starring a dog, with a love plot in the second act and a big car-chase at the end":

https://pluralistic.net/2023/10/01/how-the-writers-guild-sunk-ais-ship/

Similarly, chatbots are a dream come true for a hedge fundie who ends up running a beloved news site, only to have to fight with their own writers to get the profitable nonsense produced at a scale and velocity that will guarantee a high Google ranking and millions in "passive income" from affiliate links.

One of the premier profitable nonsense companies is Advon, which helped usher in an era in which sites from Forbes to Money to USA Today create semi-secret "review" sites that are stuffed full of badly researched top-ten lists for products from air purifiers to cat beds:

https://housefresh.com/how-google-decimated-housefresh/

Advon swears that it only uses living humans to produce nonsense, and not AI. This isn't just wildly implausible, it's also belied by easily uncovered evidence, like its own employees' Linkedin profiles, which boast of using AI to create "content":

https://housefresh.com/wp-content/uploads/2024/05/Advon-AI-LinkedIn.jpg

It's not true. Advon uses AI to produce its nonsense, at scale. In an excellent, deeply reported piece for Futurism, Maggie Harrison Dupré brings proof that Advon replaced its miserable human nonsense-writers with tireless chatbots:

https://futurism.com/advon-ai-content

Dupré describes how Advon's ability to create botshit at scale contributed to the enshittification of clients from Yoga Journal to the LA Times, "Us Weekly" to the Miami Herald.

All of this is very timely, because this is the week that Google finally bestirred itself to commence downranking publishers who engage in "site reputation abuse" – creating these SEO-stuffed fake reviews with the help of third parties like Advon:

https://pluralistic.net/2024/05/03/keyword-swarming/#site-reputation-abuse

(Google's policy only forbids site reputation abuse with the help of third parties; if these publishers take their nonsense production in-house, Google may allow them to continue to dominate its search listings):

https://developers.google.com/search/blog/2024/03/core-update-spam-policies#site-reputation

There's a reason so many people believed Hardin's racist "Tragedy of the Commons" hoax. We have an intuitive understanding that commons are fragile. All it takes is one monster to start shitting in the well where the rest of us get our drinking water and we're all poisoned.

The financial markets love these monsters. Mark Zuckerberg's key insight was that he could make billions by assembling vast dossiers of compromising, sensitive personal information on half the world's population without their consent, but only if he kept his costs down by failing to safeguard that data and the systems for exploiting it. He's like a guy who figures out that if he accumulates enough oily rags, he can extract so much low-grade oil from them that he can grow rich, but only if he doesn't waste money on fire-suppression:

https://locusmag.com/2018/07/cory-doctorow-zucks-empire-of-oily-rags/

Now Zuckerberg and the wealthy, powerful monsters who seized control over our commons are getting a comeuppance. The weak countermeasures they created to maintain the minimum levels of quality to keep their platforms as viable, going concerns are being overwhelmed by AI. This was a totally foreseeable outcome: the history of the internet is a story of bad actors who upended the assumptions built into our security systems by automating their attacks, transforming an assault that wouldn't be economically viable into a global, high-speed crime wave:

https://pluralistic.net/2022/04/24/automation-is-magic/

But it is possible for a community to maintain a commons. This is something Hardin could have discovered by studying actual commons, instead of inventing imaginary histories in which commons turned tragic. As it happens, someone else did exactly that: Nobel Laureate Elinor Ostrom:

https://www.onthecommons.org/magazine/elinor-ostroms-8-principles-managing-commmons/

Ostrom described how commons can be wisely managed, over very long timescales, by communities that self-governed. Part of her work concerns how users of a commons must have the ability to exclude bad actors from their shared resources.

When that breaks down, commons can fail – because there's always someone who thinks it's fine to shit in the well rather than walk 100 yards to the outhouse.

Enshittification is the process by which control over the internet moved from self-governance by members of the commons to acts of wanton destruction committed by despicable, greedy assholes who shit in the well over and over again.

It's not just the spammers who take advantage of Google's lazy incompetence, either. Take "copyleft trolls," who post images using outdated Creative Commons licenses that allow them to terminate the CC license if a user makes minor errors in attributing the images they use:

https://pluralistic.net/2022/01/24/a-bug-in-early-creative-commons-licenses-has-enabled-a-new-breed-of-superpredator/

The first copyleft trolls were individuals, but these days, the racket is dominated by a company called Pixsy, which pretends to be a "rights protection" agency that helps photographers track down copyright infringers. In reality, the company is committed to helping copyleft trolls entrap innocent Creative Commons users into paying hundreds or even thousands of dollars to use images that are licensed for free use. Just as Advon upends the economics of spam and deception through automation, Pixsy has figured out how to send legal threats at scale, robolawyering demand letters that aren't signed by lawyers; the company refuses to say whether any lawyer ever reviews these threats:

https://pluralistic.net/2022/02/13/an-open-letter-to-pixsy-ceo-kain-jones-who-keeps-sending-me-legal-threats/

This is shitting in the well, at scale. It's an online WMD, designed to wipe out the commons. Creative Commons has allowed millions of creators to produce a commons with billions of works in it, and Pixsy exploits a minor error in the early versions of CC licenses to indiscriminately manufacture legal land-mines, wantonly blowing off innocent commons-users' legs and laughing all the way to the bank:

https://pluralistic.net/2023/04/02/commafuckers-versus-the-commons/

We can have an online commons, but only if it's run by and for its users. Google has shown us that any "benevolent dictator" who amasses power in the name of defending the open internet will eventually grow too big to care, and will allow our commons to be demolished by well-shitters:

https://pluralistic.net/2024/04/04/teach-me-how-to-shruggie/#kagi

(Image: Cryteria, CC BY 3.0; Catherine Poh Huay Tan, Laia Balagueró, CC BY 2.0; modified)

Hey look at this (permalink)

• Sony overturns Helldivers 2 PSN requirement following backlash https://www.eurogamer.net/sony-overturns-helldivers-2-psn-requirement-following-backlash (h/t Slashdot)

• They Bought Tablets in Prison—and Found a Broken Promise https://www.wired.com/story/electronic-tablets-in-federal-prisons-chat-apps-disabled/

• The material consequences of “chipification”: The case of software-embedded cars https://journals.sagepub.com/doi/full/10.1177/20539517221095429 (h/t Things and People)

This day in history (permalink)

#20yrsago Japan jails academic for writing P2P app https://web.archive.org/web/20040512194433/http://straitstimes.asia1.com.sg/latest/story/0,4390,250207,00.htmlhttps://stopdesign.com/journal/2004/05/09/blogger.html

#20yrsago TheyRule: applying information design to corporate directorships https://theyrule.net

#20yrsago Don’t just protect the unconceived: protect the inanimate! https://fafblog.blogspot.com/2004_05_02_fafblog_archive.html#108411098508640046

#15yrsago Brit MP saw undercover cops egging crowd to riot at G20 https://www.theguardian.com/politics/2009/may/10/g20-policing-agent-provacateurs

#15yrsago Elsevier has an entire division dedicated to publishing fake advertorial “peer-reviewed” journals https://science.slashdot.org/story/09/05/09/1514235/more-fake-journals-from-elsevier

#15yrsago New York Times webteam nukes the careers of many journalists https://web.archive.org/web/20090511024122/http://www.thomascrampton.com/newspapers/reporter-to-ny-times-publisher-you-erased-my-career/

#15yrsago It’s Useful to Have a Duck/It’s Useful to Have a Boy: great board-book tells the story from two points of view https://memex.craphound.com/2009/05/08/its-useful-to-have-a-duck-its-useful-to-have-a-boy-great-board-book-tells-the-story-from-two-points-of-view/

#10yrsago Fast food workers around the world to strike on May 15 http://america.aljazeera.com/articles/2014/5/7/fast-food-workersuniteactivistsannounceglobalprotest.html

#10yrsago Former NSA boss defends breaking computer security (in the name of national security) https://www.wired.com/2014/05/alexander-defends-use-of-zero-days/

#10yrsago Tor: network security for domestic abuse survivors https://web.archive.org/web/20140509221534/http://betaboston.com/news/2014/05/07/as-domestic-abuse-goes-digital-shelters-turn-to-counter-surveillance-with-tor/

#10yrsago The Oversight: conspiracies, magic, and the end of the world https://memex.craphound.com/2014/05/08/the-oversight-conspiracies-magic-and-the-end-of-the-world/

#10yrsago Charlie Stross on NSA network sabotage https://www.antipope.org/charlie/blog-static/2014/05/the-snowden-leaks-a-meta-narra.html

#10yrsago Peter “brokep” Sunde launches campaign for Finnish Pirate Party MEP https://www.youtube.com/watch?v=fModmx3U8HI

#10yrsago Against the instrumental argument for surveillance https://www.theguardian.com/technology/blog/2014/may/09/cybersecurity-begins-with-integrity-not-surveillance

#10yrsago Congressmen ask ad companies to pretend SOPA is law, violate antitrust https://www.eff.org/deeplinks/2014/05/pols-ad-networks-pretend-we-passed-sopa-and-never-mind-about-antitrust

#10yrsago Japanese man arrested for 3D printing and firing guns https://kotaku.com/japanese-man-arrested-for-having-guns-made-with-a-3d-pr-1573358490

#5yrsago Americans with diabetes are forming caravans to buy Canadian insulin at 90% off https://www.cbc.ca/news/canada/nova-scotia/americans-diabetes-cross-canada-border-insulin-1.5125988

#5yrsago Big Tech is deleting evidence needed to prosecute war crimes, and governments want them to do more of it https://www.theatlantic.com/ideas/archive/2019/05/facebook-algorithms-are-making-it-harder/588931/

#5yrsago Buried in Uber’s IPO, an aggressive plan to destroy all public transit https://48hills.org/2019/05/ubers-plans-include-attacking-public-transit/

#5yrsago Test your understanding of evolutionary psychology with this rigorous quiz https://www.currentaffairs.org/2019/05/evolutionary-psychology-quiz

#5yrsago Why “collapse” (not “rot”) is the way to think about software problems https://hal.science/hal-02117588/document

#5yrsago Human Rights Watch reverse-engineered the app that the Chinese state uses to spy on people in Xinjiang https://www.hrw.org/video-photos/interactive/2019/05/02/china-how-mass-surveillance-works-xinjiang

#5yrsago Google will now delete your account activity on a rolling basis https://myactivity.google.com/activitycontrols/webandapp?view=item&otzr=1&pli=1

#5yrsago Charter’s new way to be terrible: no more prorated cancellations https://arstechnica.com/information-technology/2019/05/charter-squeezes-more-money-out-of-internet-users-with-new-cancellation-policy/

#1yrago KPMG audits the nursing homes it advises on how to beat audits https://pluralistic.net/2023/05/09/dingo-babysitter/#maybe-the-dingos-ate-your-nan

#1yrago California to smash prison e-profiteers https://pluralistic.net/2023/05/08/captive-audience/#good-at-their-jobs

Upcoming appearances (permalink)

• Tartu Prima Vista Literary Festival, May 8-10
  https://tartu2024.ee/en/kirjandusfestival/

• Tim O’Reilly and Cory Doctorow on “Enshittification” and the Future of AI, May 14
  https://www.oreilly.com/live-events/tim-oreilly-and-cory-doctorow-on-enshittification-and-the-future-of-ai/0642572001651/

• "Finding the Money" screening (LA), May 15
  https://www.laemmle.com/film/finding-money?date=2024-05-15

• Media Ecology Association keynote (Amherst, NY), Jun 6-9
  https://media-ecology.org/convention

• HOPE XV, Jul 14 (Queens, NY)
  https://www.hope.net/talks.html

• American Association of Law Libraries keynote (Chicago), Jul 21
  https://www.aallnet.org/conference/agenda/keynote-speaker/

Recent appearances (permalink)

• That Word Chat
  https://www.youtube.com/watch?v=miwEy_mACEY

• Come sfuggire al “Merdocene” e costruire un Internet migliore (Torino Biennale Tecnologia)
  https://www.youtube.com/watch?v=Z5NC2EZCYBg

• Show Me The Money Club (The Rideshare Guy)
  https://www.youtube.com/watch?v=ZCETi3XqSds

Latest books (permalink)

• The Bezzle: a sequel to "Red Team Blues," about prison-tech and other grifts, Tor Books (US), Head of Zeus (UK), February 2024 (the-bezzle.org). Signed, personalized copies at Dark Delicacies (https://www.darkdel.com/store/p3062/Available_Feb_20th%3A_The_Bezzle_HB.html#/).

• "The Lost Cause:" a solarpunk novel of hope in the climate emergency, Tor Books (US), Head of Zeus (UK), November 2023 (http://lost-cause.org). Signed, personalized copies at Dark Delicacies (https://www.darkdel.com/store/p3007/Pre-Order_Signed_Copies%3A_The_Lost_Cause_HB.html#/)

• "The Internet Con": A nonfiction book about interoperability and Big Tech (Verso) September 2023 (http://seizethemeansofcomputation.org). Signed copies at Book Soup (https://www.booksoup.com/book/9781804291245).

• "Red Team Blues": "A grabby, compulsive thriller that will leave you knowing more about how the world works than you did before." Tor Books http://redteamblues.com. Signed copies at Dark Delicacies (US): and Forbidden Planet (UK): https://forbiddenplanet.com/385004-red-team-blues-signed-edition-hardcover/.

• "Chokepoint Capitalism: How to Beat Big Tech, Tame Big Content, and Get Artists Paid, with Rebecca Giblin", on how to unrig the markets for creative labor, Beacon Press/Scribe 2022 https://chokepointcapitalism.com

• "Attack Surface": The third Little Brother novel, a standalone technothriller for adults. The Washington Post called it "a political cyberthriller, vigorous, bold and savvy about the limits of revolution and resistance." Order signed, personalized copies from Dark Delicacies https://www.darkdel.com/store/p1840/Available_Now%3A_Attack_Surface.html

• "How to Destroy Surveillance Capitalism": an anti-monopoly pamphlet analyzing the true harms of surveillance capitalism and proposing a solution. https://onezero.medium.com/how-to-destroy-surveillance-capitalism-8135e6744d59?sk=f6cd10e54e20a07d4c6d0f3ac011af6b) (signed copies: https://www.darkdel.com/store/p2024/Available_Now%3A__How_to_Destroy_Surveillance_Capitalism.html)

• "Little Brother/Homeland": A reissue omnibus edition with a new introduction by Edward Snowden: https://us.macmillan.com/books/9781250774583; personalized/signed copies here: https://www.darkdel.com/store/p1750/July%3A__Little_Brother_%26_Homeland.html

• "Poesy the Monster Slayer" a picture book about monsters, bedtime, gender, and kicking ass. Order here: https://us.macmillan.com/books/9781626723627. Get a personalized, signed copy here: https://www.darkdel.com/store/p2682/Corey_Doctorow%3A_Poesy_the_Monster_Slayer_HB.html#/.

Upcoming books (permalink)

• Picks and Shovels: a sequel to "Red Team Blues," about the heroic era of the PC, Tor Books, February 2025

• Unauthorized Bread: a graphic novel adapted from my novella about refugees, toasters and DRM, FirstSecond, 2025

Colophon (permalink)

Today's top sources: Jon Christian (https://futurism.com/).

Currently writing:

• A Little Brother short story about DIY insulin PLANNING

• Picks and Shovels, a Martin Hench noir thriller about the heroic era of the PC. FORTHCOMING TOR BOOKS JAN 2025

• Vigilant, Little Brother short story about remote invigilation. FORTHCOMING ON TOR.COM

• Spill, a Little Brother short story about pipeline protests. FORTHCOMING ON TOR.COM

Latest podcast: Precaratize Bosses https://craphound.com/news/2024/04/28/precaratize-bosses/

This work – excluding any serialized fiction – is licensed under a Creative Commons Attribution 4.0 license. That means you can use it any way you like, including commercially, provided that you attribute it to me, Cory Doctorow, and include a link to pluralistic.net.

https://creativecommons.org/licenses/by/4.0/

Quotations and images are not included in this license; they are included either under a limitation or exception to copyright, or on the basis of a separate license. Please exercise caution.

How to get Pluralistic:

Blog (no ads, tracking, or data-collection):

Pluralistic.net

Newsletter (no ads, tracking, or data-collection):

https://pluralistic.net/plura-list

Mastodon (no ads, tracking, or data-collection):

https://mamot.fr/@pluralistic

Medium (no ads, paywalled):

https://doctorow.medium.com/

Twitter (mass-scale, unrestricted, third-party surveillance and advertising):

https://twitter.com/doctorow

Tumblr (mass-scale, unrestricted, third-party surveillance and advertising):

https://mostlysignssomeportents.tumblr.com/tagged/pluralistic

"When life gives you SARS, you make sarsaparilla" -Joey "Accordion Guy" DeVilla

Today's links

• The disenshittified internet starts with loyal "user agents": A tool should work for its user, not its manufacturer.
• Hey look at this: Delights to delectate.
• This day in history: 2004, 2009, 2014, 2019, 2023
• Upcoming appearances: Where to find me.
• Recent appearances: Where I've been.
• Latest books: You keep readin' em, I'll keep writin' 'em.
• Upcoming books: Like I said, I'll keep writin' 'em.
• Colophon: All the rest.

The disenshittified internet starts with loyal "user agents" (permalink)

There's one overwhelmingly common mistake that people make about enshittification: assuming that the contagion is the result of the Great Forces of History, or that it is the inevitable end-point of any kind of for-profit online world.

In other words, they class enshittification as an ideological phenomenon, rather than as a material phenomenon. Corporate leaders have always felt the impulse to enshittify their offerings, shifting value from end users, business customers and their own workers to their shareholders. The decades of largely enshittification-free online services were not the product of corporate leaders with better ideas or purer hearts. Those years were the result of constraints on the mediocre sociopaths who would trade our wellbeing and happiness for their own, constraints that forced them to act better than they do today, even if they were not any better:

https://pluralistic.net/2024/04/24/naming-names/#prabhakar-raghavan

Corporate leaders' moments of good leadership didn't come from morals, they came from fear. Fear that a competitor would take away a disgruntled customer or worker. Fear that a regulator would punish the company so severely that all gains from cheating would be wiped out. Fear that a rival technology – alternative clients, tracker blockers, third-party mods and plugins – would emerge that permanently severed the company's relationship with their customers. Fears that key workers in their impossible-to-replace workforce would leave for a job somewhere else rather than participate in the enshittification of the services they worked so hard to build:

https://pluralistic.net/2024/04/22/kargo-kult-kaptialism/#dont-buy-it

When those constraints melted away – thanks to decades of official tolerance for monopolies, which led to regulatory capture and victory over the tech workforce – the same mediocre sociopaths found themselves able to pursue their most enshittificatory impulses without fear.

The effects of this are all around us. In This Is Your Phone On Feminism, the great Maria Farrell describes how audiences at her lectures profess both love for their smartphones and mistrust for them. Farrell says, "We love our phones, but we do not trust them. And love without trust is the definition of an abusive relationship":

https://conversationalist.org/2019/09/13/feminism-explains-our-toxic-relationships-with-our-smartphones/

I (re)discovered this Farrell quote in a paper by Robin Berjon, who recently co-authored a magnificent paper with Farrell entitled "We Need to Rewild the Internet":

https://www.noemamag.com/we-need-to-rewild-the-internet/

The new Berjon paper is narrower in scope, but is still packed with material examples of the way the internet goes wrong and how it can be put right. It's called "The Fiduciary Duties of User Agents":

https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3827421

In "Fiduciary Duties," Berjon focuses on the technical term "user agent," which is how web browsers are described in formal standards documents. This notion of a "user agent" is a holdover from a more civilized age, when technologists tried to figure out how to build a new digital space where technology served users.

A web browser that's a "user agent" is a comforting thought. An agent's job is to serve you and your interests. When you tell it to fetch a web-page, your agent should figure out how to get that page, make sense of the code that's embedded in, and render the page in a way that represents its best guess of how you'd like the page seen.

For example, the user agent might judge that you'd like it to block ads. More than half of all web users have installed ad-blockers, constituting the largest consumer boycott in human history:

https://doc.searls.com/2023/11/11/how-is-the-worlds-biggest-boycott-doing/

Your user agent might judge that the colors on the page are outside your visual range. Maybe you're colorblind, in which case, the user agent could shift the gamut of the colors away from the colors chosen by the page's creator and into a set that suits you better:

https://dankaminsky.com/dankam/

Or maybe you (like me) have a low-vision disability that makes low-contrast type difficult to impossible to read, and maybe the page's creator is a thoughtless dolt who's chosen light grey-on-white type, or maybe they've fallen prey to the absurd urban legend that not-quite-black type is somehow more legible than actual black type:

https://uxplanet.org/basicdesign-never-use-pure-black-in-typography-36138a3327a6

The user agent is loyal to you. Even when you want something the page's creator didn't consider – even when you want something the page's creator violently objects to – your user agent acts on your behalf and delivers your desires, as best as it can.

Now – as Berjon points out – you might not know exactly what you want. Like, you know that you want the privacy guarantees of TLS (the difference between "http" and "https") but not really understand the internal cryptographic mysteries involved. Your user agent might detect evidence of shenanigans indicating that your session isn't secure, and choose not to show you the web-page you requested.

This is only superficially paradoxical. Yes, you asked your browser for a web-page. Yes, the browser defied your request and declined to show you that page. But you also asked your browser to protect you from security defects, and your browser made a judgment call and decided that security trumped delivery of the page. No paradox needed.

But of course, the person who designed your user agent/browser can't anticipate all the ways this contradiction might arise. Like, maybe you're trying to access your own website, and you know that the security problem the browser has detected is the result of your own forgetful failure to renew your site's cryptographic certificate. At that point, you can tell your browser, "Thanks for having my back, pal, but actually this time it's fine. Stand down and show me that webpage."

That's your user agent serving you, too.

User agents can be well-designed or they can be poorly made. The fact that a user agent is designed to act in accord with your desires doesn't mean that it always will. A software agent, like a human agent, is not infallible.

However – and this is the key – if a user agent thwarts your desire due to a fault, that is fundamentally different from a user agent that thwarts your desires because it is designed to serve the interests of someone else, even when that is detrimental to your own interests.

A "faithless" user agent is utterly different from a "clumsy" user agent, and faithless user agents have become the norm. Indeed, as crude early internet clients progressed in sophistication, they grew increasingly treacherous. Most non-browser tools are designed for treachery.

A smart speaker or voice assistant routes all your requests through its manufacturer's servers and uses this to build a nonconsensual surveillance dossier on you. Smart speakers and voice assistants even secretly record your speech and route it to the manufacturer's subcontractors, whether or not you're explicitly interacting with them:

https://www.sciencealert.com/creepy-new-amazon-patent-would-mean-alexa-records-everything-you-say-from-now-on

By design, apps and in-app browsers seek to thwart your preferences regarding surveillance and tracking. An app will even try to figure out if you're using a VPN to obscure your location from its maker, and snitch you out with its guess about your true location.

Mobile phones assign persistent tracking IDs to their owners and transmit them without permission (to its credit, Apple recently switch to an opt-in system for transmitting these IDs) (but to its detriment, Apple offers no opt-out from its own tracking, and actively lies about the very existence of this tracking):

https://pluralistic.net/2022/11/14/luxury-surveillance/#liar-liar

An Android device running Chrome and sitting inert, with no user interaction, transmits location data to Google every five minutes. This is the "resting heartbeat" of surveillance for an Android device. Ask that device to do any work for you and its pulse quickens, until it is emitting a nearly continuous stream of information about your activities to Google:

https://digitalcontentnext.org/blog/2018/08/21/google-data-collection-research/

These faithless user agents both reflect and enable enshittification. The locked-down nature of the hardware and operating systems for Android and Ios devices means that manufacturers – and their business partners – have an arsenal of legal weapons they can use to block anyone who gives you a tool to modify the device's behavior. These weapons are generically referred to as "IP rights" which are, broadly speaking, the right to control the conduct of a company's critics, customers and competitors:

https://locusmag.com/2020/09/cory-doctorow-ip/

A canny tech company can design their products so that any modification that puts the user's interests above its shareholders is illegal, a violation of its copyright, patent, trademark, trade secrets, contracts, terms of service, nondisclosure, noncompete, most favored nation, or anticircumvention rights. Wrap your product in the right mix of IP, and its faithless betrayals acquire the force of law.

This is – in Jay Freeman's memorable phrase – "felony contempt of business model." While more than half of all web users have installed an ad-blocker, thus overriding the manufacturer's defaults to make their browser a more loyal agent, no app users have modified their apps with ad-blockers.

The first step of making such a blocker, reverse-engineering the app, creates criminal liability under Section 1201 of the Digital Millennium Copyright Act, with a maximum penalty of five years in prison and a $500,000 fine. An app is just a web-page skinned in sufficient IP to make it a felony to add an ad-blocker to it (no wonder every company wants to coerce you into using its app, rather than its website).

If you know that increasing the invasiveness of the ads on your web-page could trigger mass installations of ad-blockers by your users, it becomes irrational and self-defeating to ramp up your ads' invasiveness. The possibility of interoperability acts as a constraint on tech bosses' impulse to enshittify their products.

The shift to platforms dominated by treacherous user agents – apps, mobile ecosystems, walled gardens – weakens or removes that constraint. As your ability to discipline your agent so that it serves you wanes, the temptation to turn your user agent against you grows, and enshittification follows.

This has been tacitly understood by technologists since the web's earliest days and has been reaffirmed even as enshittification increased. Berjon quotes extensively from "The Internet Is For End-Users," AKA Internet Architecture Board RFC 8890:

Defining the user agent role in standards also creates a virtuous cycle; it allows multiple implementations, allowing end users to switch between them with relatively low costs (…). This creates an incentive for implementers to consider the users' needs carefully, which are often reflected into the defining standards. The resulting ecosystem has many remaining problems, but a distinguished user agent role provides an opportunity to improve it.

https://datatracker.ietf.org/doc/html/rfc8890

And the W3C's Technical Architecture Group echoes these sentiments in "Web Platform Design Principles," which articulates a "Priority of Constituencies" that is supposed to be central to the W3C's mission:

User needs come before the needs of web page authors, which come before the needs of user agent implementors, which come before the needs of specification writers, which come before theoretical purity.

https://w3ctag.github.io/design-principles/

But the W3C's commitment to faithful agents is contingent on its own members' commitment to these principles. In 2017, the W3C finalized "EME," a standard for blocking mods that interact with streaming videos. Nominally aimed at preventing copyright infringement, EME also prevents users from choosing to add accessibility add-ons that go beyond the ones the streaming service permits. These services may support closed captioning and additional narration of visual elements, but they block tools that adapt video for color-blind users or prevent strobe effects that trigger seizures in users with photosensitive epilepsy.

The fight over EME was the most contentious struggle in the W3C's history, in which the organization's leadership had to decide whether to honor the "priority of constituencies" and make a standard that allowed users to override manufacturers, or whether to facilitate the creation of faithless agents specifically designed to thwart users' desires on behalf of manufacturers:

https://www.eff.org/deeplinks/2017/09/open-letter-w3c-director-ceo-team-and-membership

This fight was settled in favor of a handful of extremely large and powerful companies, over the objections of a broad collection of smaller firms, nonprofits representing users, academics and other parties agitating for a web built on faithful agents. This coincided with the W3C's operating budget becoming entirely dependent on the very large sums its largest corporate members paid.

W3C membership is on a sliding scale, based on a member's size. Nominally, the W3C is a one-member, one-vote organization, but when a highly concentrated collection of very high-value members flex their muscles, W3C leadership seemingly perceived an existential risk to the organization, and opted to sacrifice the faithfulness of user agents in service to the anti-user priorities of its largest members.

For W3C's largest corporate members, the fight was absolutely worth it. The W3C's EME standard transformed the web, making it impossible to ship a fully featured web-browser without securing permission – and a paid license – from one of the cartel of companies that dominate the internet. In effect, Big Tech used the W3C to secure the right to decide who would compete with them in future, and how:

https://blog.samuelmaddock.com/posts/the-end-of-indie-web-browsers/

Enshittification arises when the everyday mediocre sociopaths who run tech companies are freed from the constraints that act against them. When the web – and its browsers – were a big, contented, diverse, competitive space, it was harder for tech companies to collude to capture standards bodies like the W3C to secure even more dominance. As the web turned into Tom Eastman's "five giant websites filled with screenshots of text from the other four," that kind of collusion became much easier:

https://pluralistic.net/2023/04/18/cursed-are-the-sausagemakers/#how-the-parties-get-to-yes

In arguing for faithful agents, Berjon associates himself with the group of scholars, regulators and activists who call for user agents to serve as "information fiduciaries." Mostly, information fiduciaries come up in the context of user privacy, with the idea that entities that hold a user's data would have the obligation to put the user's interests ahead of their own. Think of a lawyer's fiduciary duty in respect of their clients, to give advice that reflects the client's best interests, even when that conflicts with the lawyer's own self-interest. For example, a lawyer who believes that settling a case is the best course of action for a client is required to tell them so, even if keeping the case going would generate more billings for the lawyer and their firm.

For a user agent to be faithful, it must be your fiduciary. It must put your interests ahead of the interests of the entity that made it or operates it. Browsers, email clients, and other internet software that served as a fiduciary would do things like automatically blocking tracking (which most email clients don't do, especially webmail clients made by companies like Google, who also sell advertising and tracking).

Berjon contemplates a legally mandated fiduciary duty, citing Lindsey Barrett's "Confiding in Con Men":

https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3354129

He describes a fiduciary duty as a remedy for the enforcement failures of EU's GDPR, a solidly written, and dismally enforced, privacy law. A legally backstopped duty for agents to be fiduciaries would also help us distinguish good and bad forms of "innovation" – innovation in ways of thwarting a user's will are always bad.

Now, the tech giants insist that they are already fiduciaries, and that when they thwart a user's request, that's more like blocking access to a page where the encryption has been compromised than like HAL9000's "I can't let you do that, Dave." For example, when Louis Barclay created "Unfollow Everything," he (and his enthusiastic users) found that automating the process of unfollowing every account on Facebook made their use of the service significantly better:

https://slate.com/technology/2021/10/facebook-unfollow-everything-cease-desist.html

When Facebook shut the service down with blood-curdling legal threats, they insisted that they were simply protecting users from themselves. Sure, this browser automation tool – which just automatically clicked links on Facebook's own settings pages – seemed to do what the users wanted. But what if the user interface changed? What if so many users added this feature to Facebook without Facebook's permission that they overwhelmed Facebook's (presumably tiny and fragile) servers and crashed the system?

These arguments have lately resurfaced with Ethan Zuckerman and Knight First Amendment Institute's lawsuit to clarify that "Unfollow Everything 2.0" is legal and doesn't violate any of those "felony contempt of business model" laws:

https://pluralistic.net/2024/05/02/kaiju-v-kaiju/

Sure, Zuckerman seems like a good guy, but what if he makes a mistake and his automation tool does something you don't want? You, the Facebook user, are also a nice guy, but let's face it, you're also a naive dolt and you can't be trusted to make decisions for yourself. Those decisions can only be made by Facebook, whom we can rely upon to exercise its authority wisely.

Other versions of this argument surfaced in the debate over the EU's decision to mandate interoperability for end-to-end encrypted (E2EE) messaging through the Digital Markets Act (DMA), which would let you switch from, say, Whatsapp to Signal and still send messages to your Whatsapp contacts.

There are some good arguments that this could go horribly awry. If it is rushed, or internally sabotaged by the EU's state security services who loathe the privacy that comes from encrypted messaging, it could expose billions of people to serious risks.

But that's not the only argument that DMA opponents made: they also argued that even if interoperable messaging worked perfectly and had no security breaches, it would still be bad for users, because this would make it impossible for tech giants like Meta, Google and Apple to spy on message traffic (if not its content) and identify likely coordinated harassment campaigns. This is literally the identical argument the NSA made in support of its "metadata" mass-surveillance program: "Reading your messages might violate your privacy, but watching your messages doesn't."

This is obvious nonsense, so its proponents need an equally obviously intellectually dishonest way to defend it. When called on the absurdity of "protecting" users by spying on them against their will, they simply shake their heads and say, "You just can't understand the burdens of running a service with hundreds of millions or billions of users, and if I even tried to explain these issues to you, I would divulge secrets that I'm legally and ethically bound to keep. And even if I could tell you, you wouldn't understand, because anyone who doesn't work for a Big Tech company is a naive dolt who can't be trusted to understand how the world works (much like our users)."

Not coincidentally, this is also literally the same argument the NSA makes in support of mass surveillance, and there's a very useful name for it: scalesplaining.

Now, it's totally true that every one of us is capable of lapses in judgment that put us, and the people connected to us, at risk (my own parents gave their genome to the pseudoscience genetic surveillance company 23andme, which means they have my genome, too). A true information fiduciary shouldn't automatically deliver everything the user asks for. When the agent perceives that the user is about to put themselves in harm's way, it should throw up a roadblock and explain the risks to the user.

But the system should also let the user override it.

This is a contentious statement in information security circles. Users can be "socially engineered" (tricked), and even the most sophisticated users are vulnerable to this:

https://pluralistic.net/2024/02/05/cyber-dunning-kruger/#swiss-cheese-security

The only way to be certain a user won't be tricked into taking a course of action is to forbid that course of action under any circumstances. If there is any means by which a user can flip the "are you very sure?" circuit-breaker back on, then the user can be tricked into using that means.

This is absolutely true. As you read these words, all over the world, vulnerable people are being tricked into speaking the very specific set of directives that cause a suspicious bank-teller to authorize a transfer or cash withdrawal that will result in their life's savings being stolen by a scammer:

https://www.thecut.com/article/amazon-scam-call-ftc-arrest-warrants.html

We keep making it harder for bank customers to make large transfers, but so long as it is possible to make such a transfer, the scammers have the means, motive and opportunity to discover how the process works, and they will go on to trick their victims into invoking that process.

Beyond a certain point, making it harder for bank depositors to harm themselves creates a world in which people who aren't being scammed find it nearly impossible to draw out a lot of cash for an emergency and where scam artists know exactly how to manage the trick. After all, non-scammers only rarely experience emergencies and thus have no opportunity to become practiced in navigating all the anti-fraud checks, while the fraudster gets to run through them several times per day, until they know them even better than the bank staff do.

This is broadly true of any system intended to control users at scale – beyond a certain point, additional security measures are trivially surmounted hurdles for dedicated bad actors and are nearly insurmountable hurdles for their victims:

https://pluralistic.net/2022/08/07/como-is-infosec/

At this point, we've had a couple of decades' worth of experience with technological "walled gardens" in which corporate executives get to override their users' decisions about how the system should work, even when that means reaching into the users' own computer and compelling it to thwart the user's desire. The record is inarguable: while companies often use those walls to lock bad guys out of the system, they also use the walls to lock their users in, so that they'll be easy pickings for the tech company that owns the system:

https://pluralistic.net/2023/02/05/battery-vampire/#drained

This is neatly predicted by enshittification's theory of constraints: when a company can override your choices, it will be irresistibly tempted to do so for its own benefit, and to your detriment.

What's more, the mere possibility that you can override the way the system works acts as a disciplining force on corporate executives, forcing them to reckon with your priorities even when these are counter to their shareholders' interests. If Facebook is genuinely worried that an "Unfollow Everything" script will break its servers, it can solve that by giving users an unfollow everything button of its own design. But so long as Facebook can sue anyone who makes an "Unfollow Everything" tool, they have no reason to give their users such a button, because it would concede more control over their Facebook experience, including the controls needed to use Facebook less.

It's been more than 20 years since Seth Schoen and I got a demo of Microsoft's first "trusted computing" system, with its "remote attestations," which would let remote servers demand and receive accurate information about what kind of computer you were using and what software was running on it.

This could be beneficial to the user – you could send a "remote attestation" to a third party you trusted and ask, "Hey, do you think my computer is infected with malicious software?" Since the trusted computing system produced its report on your computer using a sealed, separate processor that the user couldn't directly interact with, any malicious code you were infected with would not be able to forge this attestation.

But this remote attestation feature could also be used to allow Microsoft to block you from opening a Word document with Libreoffice, Apple Pages, or Google Docs, or it could be used to allow a website to refuse to send you pages if you were running an ad-blocker. In other words, it could transform your information fiduciary into a faithless agent.

Seth proposed an answer to this: "owner override," a hardware switch that would allow you to force your computer to lie on your behalf, when that was beneficial to you, for example, by insisting that you were using Microsoft Word to open a document when you were really using Apple Pages:

https://web.archive.org/web/20021004125515/http://vitanuova.loyalty.org/2002-07-05.html

Seth wasn't naive. He knew that such a system could be exploited by scammers and used to harm users. But Seth calculated – correctly! – that the risks of having a key to let yourself out of the walled garden were less than being stuck in a walled garden where some corporate executive got to decide whether and when you could leave.

Tech executives never stopped questing after a way to turn your user agent from a fiduciary into a traitor. Last year, Google toyed with the idea of adding remote attestation to web browsers, which would let services refuse to interact with you if they thought you were using an ad blocker:

https://pluralistic.net/2023/08/02/self-incrimination/#wei-bai-bai

The reasoning for this was incredible: by adding remote attestation to browsers, they'd be creating "feature parity" with apps – that is, they'd be making it as practical for your browser to betray you as it is for your apps to do so (note that this is the same justification that the W3C gave for creating EME, the treacherous user agent in your browser – "streaming services won't allow you to access movies with your browser unless your browser is as enshittifiable and authoritarian as an app").

Technologists who work for giant tech companies can come up with endless scalesplaining explanations for why their bosses, and not you, should decide how your computer works. They're wrong. Your computer should do what you tell it to do:

https://www.eff.org/deeplinks/2023/08/your-computer-should-say-what-you-tell-it-say-1

These people can kid themselves that they're only taking away your power and handing it to their boss because they have your best interests at heart. As Upton Sinclair told us, it's impossible to get someone to understand something when their paycheck depends on them not understanding it.

The only way to get a tech boss to consistently treat you well is to ensure that if they stop, you can quit. Anything less is a one-way ticket to enshittification.

(Image: Cryteria, CC BY 3.0, modified)

Hey look at this (permalink)

• The Static Site Guide https://www.staticguide.org

• What Happens When a Romance Writer Gets Locked Out of Google Docs https://www.wired.com/story/what-happens-when-a-romance-author-gets-locked-out-of-google-docs/ (h/t Mitch Wagner)

• Apple’s iPhone Spyware Problem Is Getting Worse. Here’s What You Should Know https://www.wired.com/story/apple-iphone-spyware-101/

This day in history (permalink)

#20yrsago US torturers made screensavers out of atrocity photos https://www.salon.com/2007/07/23/torture/

#20yrsago Floppy RAID https://web.archive.org/web/20040202110812/http://ohlssonvox.8k.com/fdd_raid.htm

#15yrsago Chinese provincial government orders local officials to smoke more https://www.telegraph.co.uk/news/newstopics/howaboutthat/5271376/Chinese-ordered-to-smoke-more-to-boost-economy.html

#15yrsago San Francisco Muni begins to enforce imaginary no-photos policy https://web.archive.org/web/20090510023205/http://www.whatimseeing.com/2009/05/06/what-is-munis-photography-policy/

#15yrsago MPAA to teachers: don’t rip DVDs, just record your television with a camcorder https://vimeo.com/4520463

#15yrsago End of Overeating: the science of junk-food cravings https://memex.craphound.com/2009/05/07/end-of-overeating-the-science-of-junk-food-cravings/

#10yrsago Imagineer Rolly Crump on the 1964 NY World’s Fair: audio memoir https://itskindofacutestory.com/?p=135

#10yrsago Vi Hart explains Net Neutrality https://www.youtube.com/watch?v=NAxMyTwmu_M

#10yrsago Kids are mostly sexually solicited online by classmates, peers, teens https://www.zephoria.org/thoughts/archives/2014/05/05/sexual-predators.html

#5yrsago danah boyd explains the connection between the epistemological crisis and the rise of far-right conspiratorial thinking https://web.archive.org/web/20190427233128/https://points.datasociety.net/agnotology-and-epistemological-fragmentation-56aa3c509c6b

#5yrsago “Steering With the Windshield Wipers”: why nothing we’re doing to fix Big Tech is working https://locusmag.com/2019/05/cory-doctorow-steering-with-the-windshield-wipers/

#5yrsago Facebook hands hundreds of contractors in India access to its users’ private messages and private Instagram posts in order to help train an AI https://www.reuters.com/article/us-facebook-ai/facebook-labels-posts-by-hand-posing-privacy-questions-idUSKCN1SC01T/

#5yrsago People with diabetes are scouring the internet for a discontinued insulin pump that can be reprogrammed as an “artificial pancreas” https://www.theatlantic.com/science/archive/2019/04/looping-created-insulin-pump-underground-market/588091/

#5yrsago App lets you auction your San Francisco parking spot https://web.archive.org/web/20140506133800/http://blog.sfgate.com/techchron/2014/05/05/sell-your-s-f-street-parking-spot-for-20/

#5yrsago How the diverse internet became a monoculture https://www.canadaland.com/podcast/276-20-years-after-napster-cory-doctorow-on-what-went-wrong-2/

#5yrsago Apple’s growth strategy is a textbook case of antitrust abuse https://www.theverge.com/2019/5/6/18531570/apple-company-purchases-startups-tim-cook-buy-rate

#1yrago Don’t Curb Your Enthusiasm https://pluralistic.net/2023/05/07/dont-curb-your-enthusiasm/

Upcoming appearances (permalink)

• Tartu Prima Vista Literary Festival, May 8-10
  https://tartu2024.ee/en/kirjandusfestival/

• Tim O’Reilly and Cory Doctorow on “Enshittification” and the Future of AI, May 14
  https://www.oreilly.com/live-events/tim-oreilly-and-cory-doctorow-on-enshittification-and-the-future-of-ai/0642572001651/

• "Finding the Money" screening (LA), May 15
  https://www.laemmle.com/film/finding-money?date=2024-05-15

• Media Ecology Association keynote (Amherst, NY), Jun 6-9
  https://media-ecology.org/convention

• HOPE XV, Jul 14 (Queens, NY)
  https://www.hope.net/talks.html

• American Association of Law Libraries keynote (Chicago), Jul 21
  https://www.aallnet.org/conference/agenda/keynote-speaker/

Recent appearances (permalink)

• Come sfuggire al “Merdocene” e costruire un Internet migliore (Torino Biennale Tecnologia)
  https://www.youtube.com/watch?v=Z5NC2EZCYBg

• Show Me The Money Club (The Rideshare Guy)
  https://www.youtube.com/watch?v=ZCETi3XqSds

• NUOVO BARETTO UTOPIA
  https://videoteca.kenobit.it/w/azRmQBCenVwjSRz9WCp8JS

Latest books (permalink)

• The Bezzle: a sequel to "Red Team Blues," about prison-tech and other grifts, Tor Books (US), Head of Zeus (UK), February 2024 (the-bezzle.org). Signed, personalized copies at Dark Delicacies (https://www.darkdel.com/store/p3062/Available_Feb_20th%3A_The_Bezzle_HB.html#/).

• "The Lost Cause:" a solarpunk novel of hope in the climate emergency, Tor Books (US), Head of Zeus (UK), November 2023 (http://lost-cause.org). Signed, personalized copies at Dark Delicacies (https://www.darkdel.com/store/p3007/Pre-Order_Signed_Copies%3A_The_Lost_Cause_HB.html#/)

• "The Internet Con": A nonfiction book about interoperability and Big Tech (Verso) September 2023 (http://seizethemeansofcomputation.org). Signed copies at Book Soup (https://www.booksoup.com/book/9781804291245).

• "Red Team Blues": "A grabby, compulsive thriller that will leave you knowing more about how the world works than you did before." Tor Books http://redteamblues.com. Signed copies at Dark Delicacies (US): and Forbidden Planet (UK): https://forbiddenplanet.com/385004-red-team-blues-signed-edition-hardcover/.

• "Chokepoint Capitalism: How to Beat Big Tech, Tame Big Content, and Get Artists Paid, with Rebecca Giblin", on how to unrig the markets for creative labor, Beacon Press/Scribe 2022 https://chokepointcapitalism.com

• "Attack Surface": The third Little Brother novel, a standalone technothriller for adults. The Washington Post called it "a political cyberthriller, vigorous, bold and savvy about the limits of revolution and resistance." Order signed, personalized copies from Dark Delicacies https://www.darkdel.com/store/p1840/Available_Now%3A_Attack_Surface.html

• "How to Destroy Surveillance Capitalism": an anti-monopoly pamphlet analyzing the true harms of surveillance capitalism and proposing a solution. https://onezero.medium.com/how-to-destroy-surveillance-capitalism-8135e6744d59?sk=f6cd10e54e20a07d4c6d0f3ac011af6b) (signed copies: https://www.darkdel.com/store/p2024/Available_Now%3A__How_to_Destroy_Surveillance_Capitalism.html)

• "Little Brother/Homeland": A reissue omnibus edition with a new introduction by Edward Snowden: https://us.macmillan.com/books/9781250774583; personalized/signed copies here: https://www.darkdel.com/store/p1750/July%3A__Little_Brother_%26_Homeland.html

• "Poesy the Monster Slayer" a picture book about monsters, bedtime, gender, and kicking ass. Order here: https://us.macmillan.com/books/9781626723627. Get a personalized, signed copy here: https://www.darkdel.com/store/p2682/Corey_Doctorow%3A_Poesy_the_Monster_Slayer_HB.html#/.

Upcoming books (permalink)

• Picks and Shovels: a sequel to "Red Team Blues," about the heroic era of the PC, Tor Books, February 2025

• Unauthorized Bread: a graphic novel adapted from my novella about refugees, toasters and DRM, FirstSecond, 2025

Colophon (permalink)

Today's top sources: Danny O'Brien.

Currently writing:

• A Little Brother short story about DIY insulin PLANNING

• Picks and Shovels, a Martin Hench noir thriller about the heroic era of the PC. FORTHCOMING TOR BOOKS JAN 2025

• Vigilant, Little Brother short story about remote invigilation. FORTHCOMING ON TOR.COM

• Spill, a Little Brother short story about pipeline protests. FORTHCOMING ON TOR.COM

Latest podcast: Precaratize Bosses https://craphound.com/news/2024/04/28/precaratize-bosses/

This work – excluding any serialized fiction – is licensed under a Creative Commons Attribution 4.0 license. That means you can use it any way you like, including commercially, provided that you attribute it to me, Cory Doctorow, and include a link to pluralistic.net.

https://creativecommons.org/licenses/by/4.0/

Quotations and images are not included in this license; they are included either under a limitation or exception to copyright, or on the basis of a separate license. Please exercise caution.

How to get Pluralistic:

Blog (no ads, tracking, or data-collection):

Pluralistic.net

Newsletter (no ads, tracking, or data-collection):

https://pluralistic.net/plura-list

Mastodon (no ads, tracking, or data-collection):

https://mamot.fr/@pluralistic

Medium (no ads, paywalled):

https://doctorow.medium.com/

Twitter (mass-scale, unrestricted, third-party surveillance and advertising):

https://twitter.com/doctorow

Tumblr (mass-scale, unrestricted, third-party surveillance and advertising):

https://mostlysignssomeportents.tumblr.com/tagged/pluralistic

"When life gives you SARS, you make sarsaparilla" -Joey "Accordion Guy" DeVilla

Today's links

• Amazon illegally interferes with an historic UK warehouse election: "One click to quit" for unions, but not for Prime.
• Hey look at this: Delights to delectate.
• This day in history: 2004, 2009, 2014, 2019, 2023
• Upcoming appearances: Where to find me.
• Upcoming appearances: Where to find me.
• Recent appearances: Where I've been.
• Latest books: You keep readin' em, I'll keep writin' 'em.
• Upcoming books: Like I said, I'll keep writin' 'em.
• Colophon: All the rest.

Amazon illegally interferes with an historic UK warehouse election (permalink)

Amazon is very good at everything it does, including being very bad at the things it doesn't want to do. Take signing up for Prime: nothing could be simpler. The company has built a greased slide from Prime-curiosity to Prime-confirmed that is the envy of every UX designer.

But unsubscribing from Prime? That's a fucking nightmare. Somehow the company that can easily figure out how to sign up for a service is totally baffled when it comes to making it just as easy to leave. Now, there's two possibilities here: either Amazon's UX competence is a kind of erratic freak tide that sweeps in at unpredictable intervals and hits these unbelievable high-water marks, or the company just doesn't want to let you leave.

To investigate this question, let's consider a parallel: Black Flag's Roach Motel. This is an icon of American design, a little brown cardboard box that is saturated in irresistibly delicious (to cockroaches, at least) pheromones. These powerful scents make it admirably easy for all the roaches in your home to locate your Roach Motel and enter it.

But the interior of the Roach Motel is also coated in a sticky glue. Once roaches enter the motel, their legs and bodies brush up against this glue and become hopelessly mired in it. A roach can't leave – not without tearing off its own legs.

It's possible that Black Flag made a mistake here. Maybe they wanted to make it just as easy for a roach to leave as it is to enter. If that seems improbable to you, well, you're right. We don't even have to speculate, we can just refer to Black Flag's slogan for Roach Motel: "Roaches check in, but they don't check out."

It's intentional, and we know that because they told us so.

Back to Amazon and Prime. Was it some oversight that cause the company make it so marvelously painless to sign up for Prime, but such a titanic pain in the ass to leave? Again, no speculation is required, because Amazon's executives exchanged a mountain of internal memos in which this is identified as a deliberate strategy, by which they deliberately chose to trick people into signing up for Prime and then hid the means of leaving Prime. Prime is a Roach Motel: users check in, but they don't check out:

https://pluralistic.net/2023/09/03/big-tech-cant-stop-telling-on-itself/

When it benefits Amazon, they are obsessive – "relentless" (Bezos's original for the company) – about user friendliness. They value ease of use so highly that they even patented "one click checkout" – the incredibly obvious idea that a company that stores your shipping address and credit card could let you buy something with a single click:

https://en.wikipedia.org/wiki/1-Click#Patent

But when it benefits Amazon to place obstacles in our way, they are even more relentless in inventing new forms of fuckery, spiteful little landmines they strew in our path. Just look at how Amazon deals with unionization efforts in its warehouses.

Amazon's relentless union-busting spans a wide diversity of tactics. On the one hand, they cook up media narratives to smear organizers, invoking racist dog-whistles to discredit workers who want a better deal:

https://www.theguardian.com/technology/2020/apr/02/amazon-chris-smalls-smart-articulate-leaked-memo

On the other hand, they collude with federal agencies to make workers afraid that their secret ballots will be visible to their bosses, exposing them to retaliation:

https://www.nbcnews.com/tech/tech-news/amazon-violated-labor-law-alabama-union-election-labor-official-finds-rcna1582

They hold Cultural Revolution-style forced indoctrination meetings where they illegally threaten workers with punishment for voting in favor of their union:

https://www.nytimes.com/2023/01/31/business/economy/amazon-union-staten-island-nlrb.html

And they fire Amazon tech workers who express solidarity with warehouse workers:

https://www.cbsnews.com/news/amazon-fires-tech-employees-workers-criticism-warehouse-climate-policies/

But all this is high-touch, labor-intensive fuckery. Amazon, as we know, loves automation, and so it automates much of its union-busting: for example, it created an employee chat app that refused to deliver any message containing words like "fairness" or "grievance":

https://pluralistic.net/2022/04/05/doubleplusrelentless/#quackspeak

Amazon also invents implausible corporate fictions that allow it to terminate entire sections of its workforce for trying to unionize, by maintaining the tormented pretense that these workers, who wear Amazon uniforms, drive Amazon trucks, deliver Amazon packages, and are tracked by Amazon down to the movements of their eyeballs, are, in fact, not Amazon employees:

https://www.wired.com/story/his-drivers-unionized-then-amazon-tried-to-terminate-his-contract/

These workers have plenty of cause to want to unionize. Amazon warehouses are sources of grueling torment. Take "megacycling," a ten-hour shift that runs from 1:20AM to 11:50AM that workers are plunged into without warning or the right to refuse. This isn't just a night shift – it's a night shift that makes it impossible to care for your children or maintain any kind of normal life.

Then there's Jeff Bezos's war on his workers' kidneys. Amazon warehouse workers and drivers notoriously have to pee in bottles, because they are monitored by algorithms that dock their pay for taking bathroom breaks. The road to Amazon's warehouse in Coventry, England is littered with sealed bottles of driver piss, defenestrated by drivers before they reach the depot inspection site.

There's so much piss on the side of the Coventry road that the prankster Oobah Butler was able to collect it, decant it into bottles, and market it on Amazon as an energy beverage called "Bitter Lemon Release Energy," where it briefly became Amazon's bestselling energy drink:

https://pluralistic.net/2023/10/20/release-energy/#the-bitterest-lemon

(Butler promises that he didn't actually ship any bottled piss to people who weren't in on the gag – but let's just pause here and note how weird it is that a guy who hates our kidneys as much as Jeff Bezos built and flies a penis-shaped rocket.)

Butler also secretly joined the surge of 1,000 workers that Amazon hired for the Coventry warehouse in advance of a union vote, with the hope of diluting the yes side of that vote and forestall the union. Amazon displayed more of its famously selective competence here, spotting Butler and firing him in short order, while totally failing to notice that he was marketing bottles of driver piss as a bitter lemon drink on Amazon's retail platform.

After a long fight, Amazon's Coventry workers are finally getting their union vote, thanks to the GMB union's hard fought battle at the Central Arbitration Committee:

https://www.foxglove.org.uk/2024/04/26/amazon-warehouse-workers-in-coventry-will-vote-on-trade-union-recognition/

And right on schedule, Amazon has once again discovered its incredible facility for ease-of-use. The company has blanketed its shop floor with radioactively illegal "one click to quit the union" QR codes. When a worker aims their phones at the code and clicks the link, the system auto-generates a letter resigning the worker from their union.

As noted, this is totally illegal. English law bans employers from "making an offer to an employee for the sole or main purpose of inducing workers not to be members of an independent trade union, take part in its activities, or make use of its services."

Now, legal or not, this may strike you as a benign intervention on Amazon's part. Why shouldn't it be easy for workers to choose how they are represented in their workplaces? But the one-click system is only half of Amazon's illegal union-busting: the other half is delivered by its managers, who have cornered workers on the shop floor and ordered them to quit their union, threatening them with workplace retaliation if they don't.

This is in addition to more forced "captive audience" meetings where workers are bombarded with lies about what life in an union shop is like.

Again, the contrast couldn't be more stark. If you want to quit a union, Amazon makes this as easy as joining Prime. But if you want to join a union, Amazon makes that even harder than quitting Prime. Amazon has the same attitude to its workers and its customers: they see us all as a resource to be extracted, and have no qualms about tricking or even intimidating us into doing what's best for Amazon, at the expense of our own interests.

The campaigning law-firm Foxglove is representing five of Amazon's Coventry workers. They're doing the Lord's work:

https://www.foxglove.org.uk/2024/05/02/legal-challenge-to-amazon-uks-new-one-click-to-quit-the-union-tool/

All this highlights the increasing divergence between the UK and the US when it comes to labor rights. Under the Biden Administration, NLRB General Counsel Jennifer Abruzzo has promulgated a rule that grants a union automatic recognition if the boss does anything to interfere with a union election:

https://pluralistic.net/2023/09/06/goons-ginks-and-company-finks/#if-blood-be-the-price-of-your-cursed-wealth

In other words, if Amazon tries these tactics in the USA now, their union will be immediately recognized. Abruzzo has installed an ultra-sensitive tilt-sensor in America's union elections, and if Bezos or his class allies so much as sneeze in the direction of their workers' democratic rights, they automatically lose.

(Image: Isabela.Zanella, CC BY-SA 4.0, modified)

Hey look at this (permalink)

• Firefox Power User Keeps 7,400+ Browser Tabs Open for 2 Years https://www.pcmag.com/news/firefox-power-user-keeps-7400-plus-browser-tabs-open-for-2-years (h/t Slashdot)

• An Oil Price-Fixing Conspiracy Caused 27% of All Inflation Increases in 2021 https://www.thebignewsletter.com/p/an-oil-price-fixing-conspiracy-caused

• After private equity firms gobbled up wheelchair makers, users pay the price in long repair times https://www.statnews.com/2024/05/01/wheelchair-repair-delay-numotion-national-seating-mobility/

This day in history (permalink)

#20yrsago EFF’s cognitive radio comments to the FCC https://web.archive.org/web/20040707154407/https://www.eff.org/IP/Video/HDTV/EFF-ET03-108.pdf

#20yrsago RIAA: Control your P2P kids! https://craphound.com/areyourkids.txt

#20yrsago Command-line pizza-orderator https://web.archive.org/web/20040508090713/http://www.beigerecords.com/cory/pizza_party/

#15yrsago London cops catch and search a potential terrorist every three minutes https://news.bbc.co.uk/2/hi/uk_news/england/london/8034315.stm

#15yrsago EU kills “3-strikes” Internet rule, affirms Internet is a fundamental right https://www.laquadrature.net/en/2009/05/06/amendment-138-46-adopted-again/

#15yrsago EFF sues Obama administration for promised access to secret copyright treaty documents https://www.eff.org/press/archives/2009/05/06

#15yrsago Homemade Hollywood: book about fan-films and the obsessives who make them https://memex.craphound.com/2009/05/06/homemade-hollywood-book-about-fan-films-and-the-obsessives-who-make-them/

#10yrsago Comic strip etched into a human hair https://www.youtube.com/watch?v=urxflpkY8n8

#10yrsago Review: This One Summer https://memex.craphound.com/2014/05/06/review-this-one-summer/

#5yrsago Evil Clippy: a tool for making undetectable malicious Microsoft Office docs https://www.outflank.nl/blog/2019/05/05/evil-clippy-ms-office-maldoc-assistant/

#5yrsago Big Tech lobbyists and “open for business” Tories killed Ontario’s Right-to-Repair legislation https://www.vice.com/en/article/9kxayy/right-to-repair-bill-killed-after-big-tech-lobbying-in-ontario

#5yrsago Twitter users answer the question: “When did you become radicalized by the U.S. health care non-system?” https://memex.craphound.com/2019/05/05/twitter-users-answer-the-question-when-did-you-become-radicalized-by-the-u-s-health-care-non-system/

#1yrago Look at all the great stuff we lost because of inflation scare-talk https://pluralistic.net/2023/05/05/wmds-two-point-oh/#or-your-lying-ears

#1yrago On the Media on the enshittification (pt 1) https://pluralistic.net/2023/05/06/people-are-not-disposable/#otm

#1yrago Hollywood is the single best example of mature labor power in America https://pluralistic.net/2023/05/06/people-are-not-disposable/#union-strong

Upcoming appearances (permalink)

Upcoming appearances (permalink)

• Tartu Prima Vista Literary Festival, May 8-10
  https://tartu2024.ee/en/kirjandusfestival/

• Tim O’Reilly and Cory Doctorow on “Enshittification” and the Future of AI, May 14
  https://www.oreilly.com/live-events/tim-oreilly-and-cory-doctorow-on-enshittification-and-the-future-of-ai/0642572001651/

• "Finding the Money" screening (LA), May 15
  https://www.laemmle.com/film/finding-money?date=2024-05-15

• Media Ecology Association keynote (Amherst, NY), Jun 6-9
  https://media-ecology.org/convention

• HOPE XV, Jul 14 (Queens, NY)
  https://www.hope.net/talks.html

• American Association of Law Libraries keynote (Chicago), Jul 21
  https://www.aallnet.org/conference/agenda/keynote-speaker/

Recent appearances (permalink)

• Come sfuggire al “Merdocene” e costruire un Internet migliore (Torino Biennale Tecnologia)
  https://www.youtube.com/watch?v=Z5NC2EZCYBg

• Show Me The Money Club (The Rideshare Guy)
  https://www.youtube.com/watch?v=ZCETi3XqSds

• NUOVO BARETTO UTOPIA
  https://videoteca.kenobit.it/w/azRmQBCenVwjSRz9WCp8JS

Latest books (permalink)

• The Bezzle: a sequel to "Red Team Blues," about prison-tech and other grifts, Tor Books (US), Head of Zeus (UK), February 2024 (the-bezzle.org). Signed, personalized copies at Dark Delicacies (https://www.darkdel.com/store/p3062/Available_Feb_20th%3A_The_Bezzle_HB.html#/).

• "The Lost Cause:" a solarpunk novel of hope in the climate emergency, Tor Books (US), Head of Zeus (UK), November 2023 (http://lost-cause.org). Signed, personalized copies at Dark Delicacies (https://www.darkdel.com/store/p3007/Pre-Order_Signed_Copies%3A_The_Lost_Cause_HB.html#/)

• "The Internet Con": A nonfiction book about interoperability and Big Tech (Verso) September 2023 (http://seizethemeansofcomputation.org). Signed copies at Book Soup (https://www.booksoup.com/book/9781804291245).

• "Red Team Blues": "A grabby, compulsive thriller that will leave you knowing more about how the world works than you did before." Tor Books http://redteamblues.com. Signed copies at Dark Delicacies (US): and Forbidden Planet (UK): https://forbiddenplanet.com/385004-red-team-blues-signed-edition-hardcover/.

• "Chokepoint Capitalism: How to Beat Big Tech, Tame Big Content, and Get Artists Paid, with Rebecca Giblin", on how to unrig the markets for creative labor, Beacon Press/Scribe 2022 https://chokepointcapitalism.com

• "Attack Surface": The third Little Brother novel, a standalone technothriller for adults. The Washington Post called it "a political cyberthriller, vigorous, bold and savvy about the limits of revolution and resistance." Order signed, personalized copies from Dark Delicacies https://www.darkdel.com/store/p1840/Available_Now%3A_Attack_Surface.html

• "How to Destroy Surveillance Capitalism": an anti-monopoly pamphlet analyzing the true harms of surveillance capitalism and proposing a solution. https://onezero.medium.com/how-to-destroy-surveillance-capitalism-8135e6744d59?sk=f6cd10e54e20a07d4c6d0f3ac011af6b) (signed copies: https://www.darkdel.com/store/p2024/Available_Now%3A__How_to_Destroy_Surveillance_Capitalism.html)

• "Little Brother/Homeland": A reissue omnibus edition with a new introduction by Edward Snowden: https://us.macmillan.com/books/9781250774583; personalized/signed copies here: https://www.darkdel.com/store/p1750/July%3A__Little_Brother_%26_Homeland.html

• "Poesy the Monster Slayer" a picture book about monsters, bedtime, gender, and kicking ass. Order here: https://us.macmillan.com/books/9781626723627. Get a personalized, signed copy here: https://www.darkdel.com/store/p2682/Corey_Doctorow%3A_Poesy_the_Monster_Slayer_HB.html#/.

Upcoming books (permalink)

• Picks and Shovels: a sequel to "Red Team Blues," about the heroic era of the PC, Tor Books, February 2025

• Unauthorized Bread: a graphic novel adapted from my novella about refugees, toasters and DRM, FirstSecond, 2025

Colophon (permalink)

Today's top sources:

Currently writing:

• A Little Brother short story about DIY insulin PLANNING

• Picks and Shovels, a Martin Hench noir thriller about the heroic era of the PC. FORTHCOMING TOR BOOKS JAN 2025

• Vigilant, Little Brother short story about remote invigilation. FORTHCOMING ON TOR.COM

• Spill, a Little Brother short story about pipeline protests. FORTHCOMING ON TOR.COM

Latest podcast: Precaratize Bosses https://craphound.com/news/2024/04/28/precaratize-bosses/

This work – excluding any serialized fiction – is licensed under a Creative Commons Attribution 4.0 license. That means you can use it any way you like, including commercially, provided that you attribute it to me, Cory Doctorow, and include a link to pluralistic.net.

https://creativecommons.org/licenses/by/4.0/

Quotations and images are not included in this license; they are included either under a limitation or exception to copyright, or on the basis of a separate license. Please exercise caution.

How to get Pluralistic:

Blog (no ads, tracking, or data-collection):

Pluralistic.net

Newsletter (no ads, tracking, or data-collection):

https://pluralistic.net/plura-list

Mastodon (no ads, tracking, or data-collection):

https://mamot.fr/@pluralistic

Medium (no ads, paywalled):

https://doctorow.medium.com/

Twitter (mass-scale, unrestricted, third-party surveillance and advertising):

https://twitter.com/doctorow

Tumblr (mass-scale, unrestricted, third-party surveillance and advertising):

https://mostlysignssomeportents.tumblr.com/tagged/pluralistic

"When life gives you SARS, you make sarsaparilla" -Joey "Accordion Guy" DeVilla

Today's links

• Rosemary Kirstein's "The Steerswoman": An unexpected and delightful series that almost disappeared.
• Hey look at this: Delights to delectate.
• This day in history: 2004, 2009, 2014, 2023
• Upcoming appearances: Where to find me.
• Upcoming appearances: Where to find me.
• Recent appearances: Where I've been.
• Latest books: You keep readin' em, I'll keep writin' 'em.
• Upcoming books: Like I said, I'll keep writin' 'em.
• Colophon: All the rest.

Rosemary Kirstein's "The Steerswoman" (permalink)

For decades, scammy "book doctors" and vanity presses spun a tale about how Big Publishing was too conservative and risk-averse for really really adventurous books, and the only way to get your visionary work published was to pay them to fill your garage with badly printed books that you'd spend the rest of your life trying to get other people to read:

https://pluralistic.net/2021/07/04/self-publishing/

Like all successful grifts, this one worked because it wasn't entirely untrue. No, mainstream publishing isn't filled with corporate gatekeepers who relish the idea of keeping your brilliance from reaching its audience.

But.

But editors sometimes make bad calls. They reject books because of quirks of taste, or fleeting inattentiveness, or personal bias. In a healthy publishing industry – one with dozens of equal-sized presses, all commanding roughly comparable market-share, good books would never slip through the cracks. One publisher's misstep would be another's opportunity.

But after decades of mergers, the population of major publishers has dwindled to a mere Big Five (it was almost four, but the DOJ blocked Penguin Random House's acquisition of Simon & Schuster):

https://www.justice.gov/opa/pr/justice-department-sues-block-penguin-random-house-s-acquisition-rival-publisher-simon

This means that some good books definitely can't find a home in Big Publishing. If you miss with five editors, you can exhaust all your chances with the Big Five.

There's a second tier of great publishers, from data-driven juggernauts like Sourcebooks to boutique presses like Verso and Beacon Press, who publish wonderful books and are very good to their authors (I've published with four of the Big Five and half a dozen of the smaller publishers).

But even with these we-try-harder boutique publishers in the mix, there's a lot of space for amazing books that just don't fit with a "trad" publisher's program. These books are often labors of love by their creators, and that love is reciprocated by their readers. You can have my unbelievably gigantic Little Nemo in Slumberland collection when you pry my cold, dead fingers off of it:

https://memex.craphound.com/2006/09/25/gigantic-little-nemo-book-does-justice-to-the-loveliest-comic-ever/

And don't even think of asking to borrow my copy of Jack Womack's Flying Saucers are Real!:

https://memex.craphound.com/2016/10/03/flying-saucers-are-real-anthology-of-the-lost-saucer-craze/

I will forever cherish my Crad Kilodney chapbooks:

https://pluralistic.net/2024/02/19/crad-kilodney-was-an-outlier/#intermediation

Then there's last year's surprise smash hit, Shift Happens, a two-volume, 750-page slipcased book recounting the history of the keyboard. I own one. It's fantastic:

https://glennf.medium.com/how-we-crowdfunded-750-000-for-a-giant-book-about-keyboard-history-c30e24c4022e

Then there's the whole world of indie Kindle books pitched at incredibly voracious communities of readers, especially the very long tail of very niche sub-sub-genres radiating off the woefully imprecise category of "paranormal romance." These books are landing at precisely the right spot for their readers, despite some genuinely weird behind-the-scenes feuds between their writers:

https://www.theverge.com/2018/7/16/17566276/cockygate-amazon-kindle-unlimited-algorithm-self-published-romance-novel-cabal

But as Sturgeon's Law has it: "90% of everything is shit." Having read slush – the pile of unsolicited manuscripts sent to publishers – I can tell you that a vast number of books get rejected from trad publishers because they aren't good books. I say this without intending any disparagement towards their authors and the creative impulses that drive them. But a publisher's job isn't merely to be good to writers – it's to serve readers, by introducing them to works they are likely to enjoy.

The vast majority of books that publishers pass on are not books that you will want to read, so it follows that the vast majority of self-published work that are offered on self-serve platforms like Kindle or pitched by hopeful writers at street fairs and book festivals is just not very good.

But sometimes you find someone's indie book and it's brilliant, and you get the double thrill of falling in love with a book and of fishing a glittering needle out of an unimaginably gigantic haystack.

(If you want to read an author who beautifully expresses the wonder of finding an obscure, self-published book that's full of unsuspected brilliance, try Daniel Pinkwater, whose Alan Mendelsohn, The Boy From Mars is eleven kinds of brilliant, but is also a marvelous tale of the wonders of weird used book stores with titles like KLONG! You Are a Pickle!):

https://en.wikipedia.org/wiki/Alan_Mendelsohn,_the_Boy_from_Mars

I also write books, and I am, in fact, presently in the midst of a long book-tour for my novel The Bezzle. Last month, I did an event in Cambridge, Mass with Randall "XKCD" Munroe that went great. We had a full house, and even after the venue caught fire (really!), everyone followed us across the street to another building, up five flights of stairs, and into another auditorium where we wrapped up the gig:

https://www.youtube.com/watch?v=ulnlSRbH80Y

Afterwards, our hosts from Harvard Berkman-Klein took us to a campus pizza joint/tiki bar for dinner and drinks, and we had a great chat about a great many things. Naturally, we talked about books we loved, and Randall said, "Hey, have you ever read Rosemary Kirstein's Steerswoman novels?"

(I hadn't.)

"They're incredible. All these different people kept recommending them to me, and they kept telling me that I would love them, but they wouldn't tell me what they were about because there's this huge riddle in them that's super fun to figure out for yourself:"

https://www.rosemarykirstein.com/the-books/

"The books were published in the eighties by Del Rey, and the cover of the first one had a huge spoiler on it. But the author got the rights back and she's self-published it" (WARNING: the following link has a HUGE SPOILER!):

https://www.rosemarykirstein.com/2010/12/the-difference/

"I got it and it was pretty rough-looking, but the book was so good. I can't tell you what it was about, but I think you'll really like it!"

How could I resist a pitch like that? So I ordered a copy:

https://bookshop.org/p/books/the-steerswoman-rosemary-kirstein/7900759

Holy moly is this a good novel! And yeah, there's a super interesting puzzle in it that I won't even hint at, except to say that even the book's genre is a riddle that you'll have enormous great fun solving.

Randall wasn't kidding about the book's package. The type looks to be default Microsoft fonts, the spine is printed slightly off-register, the typesetting has lots of gonks, and it's just got that semi-disposable feel of a print-on-demand title.

Without Randall's recommendation, I never would have even read this book closely enough to notice the glowing cover endorsement from Jo Walton, nor the fact that it was included in Damien Broderick and Paul Di Filippo's "101 Best Science Fiction Novels 1985-2010."

But I finished reading the first volume just a few minutes ago and I instantly ordered the next three in the series (it's planned for seven volumes, and the author says she plans on finishing it – I can't wait).

This book is such an unexpected marvel, a stunner of a novel filled with brilliant world-building, deft characterizations, a hard-driving plot and a bunch of great surprises. The fact that such a remarkable tale comes in such an unremarkable package makes it even more of a treasure, like a geode: unremarkable on the outside, a glittering blaze within.

Hey look at this (permalink)

• Think Like An Artist https://www.cbc.ca/artsprojects/thinklikeanartist

• Signed + personalized The Bezzle by Cory Doctorow https://www.32auctions.com/organizations/118825/auctions/162920/auction_items/5376047

• Nominate for the John Maddox Prize https://www.nature.com/immersive/maddoxprize/index.html

This day in history (permalink)

#20yrsago Disney buries Moore’s new movie to save its tax-breaks https://www.nytimes.com/2004/05/05/us/disney-is-blocking-distribution-of-film-that-criticizes-bush.html

#15yrsago Woman accuses cop neighbor of forging “Come get all my stuff for free” ad on Craigslist https://web.archive.org/web/20090507065346/https://www.dallasnews.com/sharedcontent/dws/news/city/arlington/stories/DN-craigslistcop_02met.ART.State.Edition2.4a690aa.html

#10yrsago How to Talk to Your Children About Mass Surveillance https://locusmag.com/2014/05/cory-doctorow-how-to-talk-to-your-children-about-mass-surveillance/

#10yrsago Straczynski: “The New Aristocracy” https://www.facebook.com/permalink.php?story_fbid=760992300602302&id=139652459402959

#1yrago Ostromizing democracy https://pluralistic.net/2023/05/04/analytical-democratic-theory/#epistocratic-delusions

Upcoming appearances (permalink)

Upcoming appearances (permalink)

• Massy Arts (Vancouver), May 4
  https://www.eventbrite.ca/e/solo-reading-cory-doctorow-the-bezzle-tickets-876989167207

• Tartu Prima Vista Literary Festival, May 5-11
  https://tartu2024.ee/en/kirjandusfestival/

• Tim O’Reilly and Cory Doctorow on “Enshittification” and the Future of AI, May 14
  https://www.oreilly.com/live-events/tim-oreilly-and-cory-doctorow-on-enshittification-and-the-future-of-ai/0642572001651/

• "Finding the Money" screening (LA), May 15
  https://www.laemmle.com/film/finding-money?date=2024-05-15

• Media Ecology Association keynote (Amherst, NY), Jun 6-9
  https://media-ecology.org/convention

• HOPE XV, Jul 14 (Queens, NY)
  https://www.hope.net/talks.html

• American Association of Law Libraries keynote (Chicago), Jul 21
  https://www.aallnet.org/conference/agenda/keynote-speaker/

Recent appearances (permalink)

• Come sfuggire al “Merdocene” e costruire un Internet migliore (Torino Biennale Tecnologia)
  https://www.youtube.com/watch?v=Z5NC2EZCYBg

• Show Me The Money Club (The Rideshare Guy)
  https://www.youtube.com/watch?v=ZCETi3XqSds

• NUOVO BARETTO UTOPIA
  https://videoteca.kenobit.it/w/azRmQBCenVwjSRz9WCp8JS

Latest books (permalink)

• The Bezzle: a sequel to "Red Team Blues," about prison-tech and other grifts, Tor Books (US), Head of Zeus (UK), February 2024 (the-bezzle.org). Signed, personalized copies at Dark Delicacies (https://www.darkdel.com/store/p3062/Available_Feb_20th%3A_The_Bezzle_HB.html#/).

• "The Lost Cause:" a solarpunk novel of hope in the climate emergency, Tor Books (US), Head of Zeus (UK), November 2023 (http://lost-cause.org). Signed, personalized copies at Dark Delicacies (https://www.darkdel.com/store/p3007/Pre-Order_Signed_Copies%3A_The_Lost_Cause_HB.html#/)

• "The Internet Con": A nonfiction book about interoperability and Big Tech (Verso) September 2023 (http://seizethemeansofcomputation.org). Signed copies at Book Soup (https://www.booksoup.com/book/9781804291245).

• "Red Team Blues": "A grabby, compulsive thriller that will leave you knowing more about how the world works than you did before." Tor Books http://redteamblues.com. Signed copies at Dark Delicacies (US): and Forbidden Planet (UK): https://forbiddenplanet.com/385004-red-team-blues-signed-edition-hardcover/.

• "Chokepoint Capitalism: How to Beat Big Tech, Tame Big Content, and Get Artists Paid, with Rebecca Giblin", on how to unrig the markets for creative labor, Beacon Press/Scribe 2022 https://chokepointcapitalism.com

• "Attack Surface": The third Little Brother novel, a standalone technothriller for adults. The Washington Post called it "a political cyberthriller, vigorous, bold and savvy about the limits of revolution and resistance." Order signed, personalized copies from Dark Delicacies https://www.darkdel.com/store/p1840/Available_Now%3A_Attack_Surface.html

• "How to Destroy Surveillance Capitalism": an anti-monopoly pamphlet analyzing the true harms of surveillance capitalism and proposing a solution. https://onezero.medium.com/how-to-destroy-surveillance-capitalism-8135e6744d59?sk=f6cd10e54e20a07d4c6d0f3ac011af6b) (signed copies: https://www.darkdel.com/store/p2024/Available_Now%3A__How_to_Destroy_Surveillance_Capitalism.html)

• "Little Brother/Homeland": A reissue omnibus edition with a new introduction by Edward Snowden: https://us.macmillan.com/books/9781250774583; personalized/signed copies here: https://www.darkdel.com/store/p1750/July%3A__Little_Brother_%26_Homeland.html

• "Poesy the Monster Slayer" a picture book about monsters, bedtime, gender, and kicking ass. Order here: https://us.macmillan.com/books/9781626723627. Get a personalized, signed copy here: https://www.darkdel.com/store/p2682/Corey_Doctorow%3A_Poesy_the_Monster_Slayer_HB.html#/.

Upcoming books (permalink)

• Picks and Shovels: a sequel to "Red Team Blues," about the heroic era of the PC, Tor Books, February 2025

• Unauthorized Bread: a graphic novel adapted from my novella about refugees, toasters and DRM, FirstSecond, 2025

Colophon (permalink)

Today's top sources:

Currently writing:

• A Little Brother short story about DIY insulin PLANNING

• Picks and Shovels, a Martin Hench noir thriller about the heroic era of the PC. FORTHCOMING TOR BOOKS JAN 2025

• Vigilant, Little Brother short story about remote invigilation. FORTHCOMING ON TOR.COM

• Spill, a Little Brother short story about pipeline protests. FORTHCOMING ON TOR.COM

Latest podcast: Precaratize Bosses https://craphound.com/news/2024/04/28/precaratize-bosses/

This work – excluding any serialized fiction – is licensed under a Creative Commons Attribution 4.0 license. That means you can use it any way you like, including commercially, provided that you attribute it to me, Cory Doctorow, and include a link to pluralistic.net.

https://creativecommons.org/licenses/by/4.0/

Quotations and images are not included in this license; they are included either under a limitation or exception to copyright, or on the basis of a separate license. Please exercise caution.

How to get Pluralistic:

Blog (no ads, tracking, or data-collection):

Pluralistic.net

Newsletter (no ads, tracking, or data-collection):

https://pluralistic.net/plura-list

Mastodon (no ads, tracking, or data-collection):

https://mamot.fr/@pluralistic

Medium (no ads, paywalled):

https://doctorow.medium.com/

Twitter (mass-scale, unrestricted, third-party surveillance and advertising):

https://twitter.com/doctorow

Tumblr (mass-scale, unrestricted, third-party surveillance and advertising):

https://mostlysignssomeportents.tumblr.com/tagged/pluralistic

"When life gives you SARS, you make sarsaparilla" -Joey "Accordion Guy" DeVilla