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Cory DOCTOROW

Science fiction author, activist and journalist.

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18.05.2024 à 17:00

Pluralistic: Monopoly is capitalism's gerrymander (18 May 2024)

Cory Doctorow

Texte intégral (3561 mots)


Today's links



The original 'The Gerrymander' editorial cartoon, which depicts a sinister salamander wrapped around a curiously shaped void. The salamander and the void are labeled with the names of areas that had been crammed into different electoral districts. The image has been modified: the salamander and the void have been colorized with desaturated yellow-green tones. An image of a portly millionaire in a suit with a money-bag for a head pokes out from behind the salamander. The background is a marbled endpaper from an antique book, desaturated and recolored. The image is labelled 'THE GERRYMANDER' in block caps.

Monopoly is capitalism's gerrymander (permalink)

You don't have to accept the arguments of capitalism's defenders to take those arguments seriously. When Adam Smith railed against rentiers and elevated the profit motive to a means of converting the intrinsic selfishness of the wealthy into an engine of production, he had a point:

https://pluralistic.net/2023/09/28/cloudalists/#cloud-capital

Smith – like Marx and Engels in Chapter One of The Communist Manifesto – saw competition as a catalyst that could convert selfishness to the public good: a rich person who craves more riches still will treat their customers, suppliers and workers well, not out of the goodness of their heart, but out of fear of their defection to a rival:

https://pluralistic.net/2024/04/19/make-them-afraid/#fear-is-their-mind-killer

This starting point is imperfect, but it's not wrong. The pre-enshittified internet was run by the same people who later came to enshittify it. They didn't have a change of heart that caused them to wreck the thing they'd worked so hard to build: rather, as they became isolated from the consequences of their enshittificatory impulses, it was easier to yield to them.

Once Google captured its market, its regulators and its workforce, it no longer had to worry about being a good search-engine – it could sacrifice quality for profits, without consequence:

https://pluralistic.net/2024/04/24/naming-names/#prabhakar-raghavan

It could focus on shifting value from its suppliers, its customers and its users to its shareholders:

https://pluralistic.net/2024/05/15/they-trust-me-dumb-fucks/#ai-search

The thing is, all of this is well understood and predicted by traditional capitalist orthodoxy. It was only after a gnostic cult of conspiratorialists hijacked the practice of antitrust law that capitalists started to view monopolies as compatible with capitalism:

https://pluralistic.net/2022/02/20/we-should-not-endure-a-king/

The argument goes like this: companies that attain monopolies might be cheating, but because markets are actually pretty excellent arbiters of quality, it's far more likely that if we discover that everyone is buying the same product from the same store, that this is the best store, selling the best products. How perverse would it be to shut down the very best stores and halt the sale of the very best products merely to satisfy some doctrinal reflex against big business!

To understand the problem with this argument, we should consider another doctrinal reflex: conservatives' insistence that governments just can't do anything well or efficiently. There's a low-information version of this that goes, "Governments are where stupid people who can't get private sector jobs go. They're lazy and entitled." (There's a racial dimension to this, since the federal government has historically led the private sector in hiring and promoting Black workers and workers of color more broadly.)

But beyond that racially tinged caricature, there's a more rigorous version of the argument: government officials are unlikely to face consequences for failure. Appointees and government employees – especially in the unionized federal workforce – are insulated from such consequences by overlapping layers of labor protection and deflection of blame.

Elected officials can in theory be fired in the next election, but if they keep their cheating or incompetence below a certain threshold, most of us won't punish them at the polls. Elected officials can further improve their odds of re-election by cheating some of us and sharing the loot with others, through handouts and programs. Elections themselves have a strong incumbency bias, meaning that once a cheater gets elected, they will likely get re-elected, even if their cheating becomes well-known:

https://www.nbcnews.com/politics/congress/gold-bars-featured-bob-menendez-bribery-case-linked-2013-robbery-recor-rcna128006

What's more, electoral redistricting opens the doors to gerrymandering – designing districts to create safe seats where one party always wins. That way, the real election consists of the official choosing the voters, not the voters choosing the official:

https://en.wikipedia.org/wiki/REDMAP

Inter-party elections – primaries and other nomination processes – have fundamental weaknesses that mean they're no substitute for well-run, democratic elections:

https://pluralistic.net/2023/04/30/weak-institutions/

Contrast this with the theory of competitive markets. For capitalism's "moral philosophers," the physics by which greedy desires led to altruistic outcomes was to be found in the swift retribution of markets. A capitalist, exposed to the possibility of worker and customers defecting to their rival, knows that their greed is best served by playing fair.

But just as importantly, capitalists who don't internalize this lesson are put out of business and superceded by better capitalists. The market's invisible hand can pat you on the head – but it can also choke you to death.

This is where monopoly comes in. Even if you accept the consumer welfare theory that says that monopolies are most often the result of excellence, we should still break up monopolies. Even if someone secures an advantage by being great, that greatness will soon regress to the mean. But if the monopolist can extinguish the possibility of competition, they can maintain their power even after they cease deserving it.

In other words, the monopolist is like a politician who wins power – whether through greatness or by deceit – and then gerrymanders their district so that they can do anything and gain re-election. Even the noblest politician, shorn of accountability, will be hard pressed to avoid yielding to temptation.

Capitalism's theory proceeds from the idea that we are driven by our self-interest, and that competition turns self-interest into communal sentiment. Take away the competition, and all that's left is the self-interest.

I think this is broadly true, even though it's not the main reason I oppose monopolies (I oppose monopolies because they corrupt our democracy and pauperize workers). But even if capitalism's ability to turn greed into public benefit isn't the principle that's uppermost in my mind, it's what capitalists claim to believe – and treasure.

I think that most of the right's defense of monopolies stems from cynical, bad-faith rationalizations – but there are people who've absorbed these rationalizations and find them superficially plausible. It's worth developing these critiques, for their sake.


Hey look at this (permalink)



A Wayback Machine banner.

This day in history (permalink)

#20yrsago Bad writerly advice https://nielsenhayden.com/makinglight/archives/005212.html#005212

#20yrsago LotR movies remixed as trenchant Russian political satire https://www.theguardian.com/world/2003/jun/22/film.lordoftheringsfilms

#20yrsago First-person account of Massachusetts gay marriage https://web.archive.org/web/20040605123821/http://www.circa75.com/showArticle.php?article=130

#20yrsago PayPal disgraces itself, cuts off FreeNet https://web.archive.org/web/20040604050939/http://freenet.sourceforge.net/

#15yrsago Pinkwater’s EDUCATION OF ROBERT NIFKIN: zany and inspiring tale of taking charge of your own education https://memex.craphound.com/2009/05/18/pinkwaters-education-of-robert-nifkin-zany-and-inspiring-tale-of-taking-charge-of-your-own-education/

#15yrsago Technology Bill of Rights https://web.archive.org/web/20090521124424/http://www.infoworld.com/d/data-management/toward-technology-bill-rights-867

#15yrsago Debt-collectors and credit card companies: the psychologists of predatory lending https://www.nytimes.com/2009/05/17/magazine/17credit-t.html

#10yrsago Anti-Net Neutrality Congresscritters made serious bank from the cable companies https://web.archive.org/web/20140520184355/http://maplight.org/Contributions to House Members Lobbying against Net Neutrality from Cable Interests

#5yrsago Apple removed a teen’s award-winning anti-Trump game “Bad Hombre” because they can’t tell the difference between apps that criticize racism and racist apps https://memex.craphound.com/2019/05/18/apple-removed-a-teens-award-winning-anti-trump-game-bad-hombre-because-they-cant-tell-the-difference-between-apps-that-criticize-racism-and-racist-apps/

#5yrsago Pangea raised $180m to buy up low-rent Chicago properties “to help poor people,” and then created the most brutally efficient eviction mill in Chicago history https://chicagoreader.com/news-politics/pangea-has-taken-thousands-to-eviction-court-the-story-of-an-apartment-empire/

#5yrsago AOC grills pharma exec about why the HIV-prevention drug Prep costs $8 in Australia costs $1,780 in the USA https://web.archive.org/web/20190628120032/https://www.msn.com/en-us/news/politics/ocasio-cortez-confronts-ceo-for-nearly-2k-price-tag-on-hiv-drug-that-costs-8-in-australia/ar-AABsDP0

#1yrago How to save the news from Big Tech https://pluralistic.net/2023/05/18/stealing-money-not-content/#beyond-link-taxes


Upcoming appearances (permalink)

A photo of me onstage, giving a speech, holding a mic.



A screenshot of me at my desk, doing a livecast.

Recent appearances (permalink)



A grid of my books with Will Stahle covers..

Latest books (permalink)



A cardboard book box with the Macmillan logo.

Upcoming books (permalink)

  • Picks and Shovels: a sequel to "Red Team Blues," about the heroic era of the PC, Tor Books, February 2025
  • Unauthorized Bread: a graphic novel adapted from my novella about refugees, toasters and DRM, FirstSecond, 2025



Colophon (permalink)

Today's top sources:

Currently writing:

  • A Little Brother short story about DIY insulin PLANNING
  • Picks and Shovels, a Martin Hench noir thriller about the heroic era of the PC. FORTHCOMING TOR BOOKS JAN 2025

  • Vigilant, Little Brother short story about remote invigilation. FORTHCOMING ON TOR.COM

  • Spill, a Little Brother short story about pipeline protests. FORTHCOMING ON TOR.COM

Latest podcast: Precaratize Bosses https://craphound.com/news/2024/04/28/precaratize-bosses/


This work – excluding any serialized fiction – is licensed under a Creative Commons Attribution 4.0 license. That means you can use it any way you like, including commercially, provided that you attribute it to me, Cory Doctorow, and include a link to pluralistic.net.

https://creativecommons.org/licenses/by/4.0/

Quotations and images are not included in this license; they are included either under a limitation or exception to copyright, or on the basis of a separate license. Please exercise caution.


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"When life gives you SARS, you make sarsaparilla" -Joey "Accordion Guy" DeVilla

17.05.2024 à 16:44

Pluralistic: You were promised a jetpack by liars (17 May 2024)

Cory Doctorow

Texte intégral (4188 mots)


Today's links



A cartoon image of a jetpack-flying man waves hello at a gap-toothed, awed young boy. Beneath them in the corner, a sinister figure with huge, hypnotic-spiral eyes works the switches on an imposing control panel. On his desk is a copy of Amazing Stories with the same rocketeer. In the image background is a faded, halftoned image of the NYC 1964 World's Fair.

You were promised a jetpack by liars (permalink)

As a science fiction writer, I find it weird that some sf tropes – like space colonization – have become culture-war touchstones. You know, that whole "we were promised jetpacks" thing.

I confess, I never looked too hard at the practicalities of jetpacks, because they are so obviously either used as a visual shorthand (as in the Jetsons) or as a metaphor. Even a brief moment's serious consideration should make it clear why we wouldn't want the distracted, stoned, drunk, suicidal, homicidal maniacs who pilot their two-ton killbots through our residential streets at 75mph to be flying over our heads with a reservoir of high explosives strapped to their backs.

Jetpacks can make for interesting sf eyeball kicks or literary symbols, but I don't actually want to live in a world of jetpacks. I just want to read about them, and, of course, write about them:

https://reactormag.com/chicken-little/

I had blithely assumed that this was the principle reason we never got the jetpacks we were "promised." I mean, there kind of was a promise, right? I grew up seeing videos of rocketeers flying their jetpacks high above the heads of amazed crowds, at World's Fairs and Disneyland and big public spectacles. There was that scene in Thunderball where James Bond (the canonical Connery Bond, no less) makes an escape by jetpack. There was even a Gilligan's Island episode where the castaways find a jetpack and scheme to fly it all the way back to Hawai'i:

https://www.imdb.com/title/tt0588084/

Clearly, jetpacks were possible, but they didn't make any sense, so we decided not to use them, right?

Well, I was wrong. In a terrific new 99 Percent Invisible episode, Chris Berube tracks the history of all those jetpacks we saw on TV for decades, and reveals that they were all the same jetpack, flown by just one guy, who risked his life every time he went up in it:

https://99percentinvisible.org/episode/rocket-man/

The jetpack in question – technically a "rocket belt" – was built in the 1960s by Wendell Moore at the Bell Aircraft Corporation, with funding from the DoD. The Bell rocket belt used concentrated hydrogen peroxide as fuel, which burned at temperatures in excess of 1,000'. The rocket belt had a maximum flight time of just 21 seconds.

It was these limitations that disqualified the rocket belt from being used by anyone except stunt pilots with extremely high tolerances for danger. Any tactical advantage conferred on infantrymen by the power to soar over a battlefield for a whopping 21 seconds was totally obliterated by the fact that this infantryman would be encumbered by an extremely heavy, unwieldy and extremely explosive backpack, to say nothing of the high likelihood that rocketeers would plummet out of the sky after failing to track the split-second capacity of a jetpack.

And of course, the rocket belt wasn't going to be a civilian commuting option. If your commute can be accomplished in just 21 seconds of flight time, you should probably just walk, rather than strapping an inferno to your back and risking a lethal fall if you exceed a margin of error measured in just seconds.

Once you know about the jetpack's technical limitations, it's obvious why we never got jetpacks. So why did we expect them? Because we were promised them, and the promise was a lie.

Moore was a consummate showman, which is to say, a bullshitter. He was forever telling the press that his jetpacks would be on everyone's back in one to two years, and he got an impressionable young man, Bill Suitor, to stage showy public demonstrations of the rocket belt. If you ever saw a video of a brave rocketeer piloting a jetpack, it was almost certainly Suitor. Suitor was Connery's stunt-double in Thunderball, and it was he who flew the rocket belt around Sleeping Beauty castle.

Suitor's interview with Berube for the podcast is delightful. Suitor is a hilarious, profane old airman who led an extraordinary life and tells stories with expert timing, busting out great phrases like "a surprise is a fart with a lump in it."

But what's most striking about the tale of the Bell rocket belt is the shape of the deception that Moore and Bell pulled off. By conspicuously failing to mention the rocket belt's limitations, and by callously risking Suitor's life over and over again, they were able to create the impression that jetpacks were everywhere, and that they were trembling on the verge of widespread, popular adoption.

What's more, they played a double game: all the public enthusiasm they manufactured with their carefully stage-managed, canned demos was designed to help them win more defense contracts to keep their dream alive. Ultimately, Uncle Sucker declined to continue funding their boondoggle, and the demos petered out, and the "promise" of a jetpack was broken.

As I listened to the 99 Percent Invisible episode, I was struck by the familiarity of this shuck: this is exactly what the self-driving car bros did over the past decade to convince us all that the human driver was already obsolete. The playbook was nearly identical, right down to the shameless huckster insisting that "full self-driving is one to two years away" every year for a decade:

https://www.theverge.com/2023/8/23/23837598/tesla-elon-musk-self-driving-false-promises-land-of-the-giants

The Potemkin rocket belt was a calculated misdirection, as are the "full self-driving" demos that turn out to be routine, pre-programmed runs on carefully manicured closed tracks:

https://www.cbsnews.com/news/tesla-autopilot-staged-engineer-says-company-faked-full-autopilot/

Practical rocketeering wasn't ever "just around the corner," because a flying, 21 second blast-furnace couldn't be refined into a practical transport. Making the tank bigger would not make this thing safer or easier to transport.

The jetpack showman hoped to cash out by tricking Uncle Sucker into handing him a fat military contract. Robo-car scammers used their conjurer's tricks to cash out to the public markets, taking Uber public on the promise of robo-taxis, even as Uber's self-driving program burned through $2.5b and produced a car with a half-mile mean time between fatal collisions, which the company had to pay someone else $400m to take the business off their hands:

https://pluralistic.net/2022/10/09/herbies-revenge/#100-billion-here-100-billion-there-pretty-soon-youre-talking-real-money

It's not just self-driving cars. Time and again, the incredibly impressive AI demos that the press credulously promotes turn out to be scams. The dancing robot on stage at the splashy event is literally a guy in a robot-suit:

https://www.businessinsider.com/elon-musks-ai-day-tesla-bot-is-just-a-guy-in-a-bodysuit-2021-8

The Hollywood-killing, AI-produced video prompting system is so cumbersome to use, and so severely limited, that it's arguably worse than useless:

https://www.wheresyoured.at/expectations-versus-reality/

The centuries' worth of progress the AI made in discovering new materials actually "discovered" a bunch of trivial variations on existing materials, as well as a huge swathe of materials that only exist at absolute zero:

https://pluralistic.net/2024/04/23/maximal-plausibility/#reverse-centaurs

The AI grocery store where you just pick things up and put them in your shopping basket without using the checkout turns out to be a call-center full of low-waged Indian workers desperately squinting at videos of you, trying to figure out what you put in your bag:

https://pluralistic.net/2024/01/31/neural-interface-beta-tester/#tailfins

The discovery of these frauds somehow never precipitates disillusionment. Rather than getting angry with marketers for tricking them, reporters are ventriloquized into repeating the marketing claim that these aren't lies, they're premature truths. Sure, today these are faked, but once the product is refined, the fakery will no longer be required.

This must be the kinds of Magic Underpants Gnomery the credulous press engaged in during the jetpack days: "Sure, a 21-second rocket belt is totally useless for anything except wowing county fair yokels – but once they figure out how to fit an order of magnitude more high-explosive onto that guy's back, this thing will really take off!"

The AI version of this is that if we just keep throwing orders of magnitude more training data and compute at the stochastic parrot, it will eventually come to life and become our superintelligent, omnipotent techno-genie. In other words, if we just keep breeding these horses to run faster and faster, eventually one of our prize mares will give birth to a locomotive:

https://locusmag.com/2020/07/cory-doctorow-full-employment/

As a society, we have vested an alarming amount of power in the hands of tech billionaires who profess to be embittered science fiction fans who merely want to realize the "promises" of our Golden Age stfnal dreams. These bros insist that they can overcome both the technical hurdles and the absolutely insurmountable privation involved in space colonization:

https://pluralistic.net/2024/01/09/astrobezzle/#send-robots-instead

They have somehow mistaken Neal Stephenson's dystopian satirical "metaverse" for a roadmap:

https://pluralistic.net/2022/12/18/metaverse-means-pivot-to-video/

As Charlie Stross writes, it's not just that these weirdos can't tell the difference between imaginative parables about the future and predictions about the future – it's also that they keep mistaking dystopias for business plans:

https://www.scientificamerican.com/article/tech-billionaires-need-to-stop-trying-to-make-the-science-fiction-they-grew-up-on-real/

Cyberpunk was a warning, not a suggestion. Please, I beg you, stop building the fucking torment nexus:

https://knowyourmeme.com/memes/torment-nexus

These techno-billionaires profess to be fulfilling a broken promise, but surely they know that the promises were made by liars – showmen using parlor tricks to sell the impossible. You were "promised a jetpack" in the same sense that table-rapping "spiritualists" promised you a conduit to talk with the dead, or that carny barkers promised you a girl that could turn into a gorilla:

https://milwaukeerecord.com/film/ape-girl-shes-alive-documentary-november-11-sugar-maple/

That's quite a supervillain origin story: "I was promised a jetpack, but then I grew up discovered that it was just a special effect. In revenge, I am promising you superintelligent AIs and self-driving cars, and these, too, are SFX."

In other words: "Die a disillusioned jetpack fan or live long enough to become the fraudster who cooked up the jetpack lie you despise."


Hey look at this (permalink)



A Wayback Machine banner.

This day in history (permalink)

#15yrsago Gigantic study of UK CCTVs find that they should be used in parking lots, scrapped elsewhere https://www.theguardian.com/uk/2009/may/18/cctv-crime-police

#15yrsago Montreal cop cuffs, busts and fines student $450 for not holding escalator rail in subway https://web.archive.org/web/20090517012200/https://www.theglobeandmail.com/servlet/story/RTGAM.20090515.wescalator16/BNStory/National/home

#10yrsago How advocacy beat ACTA in Europe https://web.archive.org/web/20140522133328/http://jip.vmhost.psu.edu/ojs/index.php/jip/article/view/168

#5yrsago Elizabeth Warren proposes legislation to enshrine Roe v Wade in Federal law and guarantee reproductive health care in all insurance plans https://medium.com/@teamwarren/congressional-action-to-protect-choice-aaf94ed25fb5

#5yrsago Europe’s top trustbuster thinks it’ll be impossible to break up Facebook https://www.cnet.com/tech/services-and-software/eu-competition-commissioner-facebook-breakup-would-be-last-resort/#ftag=CAD590a51e

#1yrago The IRS will do your taxes for you (if that's what you prefer) https://pluralistic.net/2023/05/17/free-as-in-freefile/#tell-me-something-i-dont-know


Upcoming appearances (permalink)

A photo of me onstage, giving a speech, holding a mic.



A screenshot of me at my desk, doing a livecast.

Recent appearances (permalink)



A grid of my books with Will Stahle covers..

Latest books (permalink)



A cardboard book box with the Macmillan logo.

Upcoming books (permalink)

  • Picks and Shovels: a sequel to "Red Team Blues," about the heroic era of the PC, Tor Books, February 2025
  • Unauthorized Bread: a graphic novel adapted from my novella about refugees, toasters and DRM, FirstSecond, 2025



Colophon (permalink)

Today's top sources:

Currently writing:

  • A Little Brother short story about DIY insulin PLANNING
  • Picks and Shovels, a Martin Hench noir thriller about the heroic era of the PC. FORTHCOMING TOR BOOKS JAN 2025

  • Vigilant, Little Brother short story about remote invigilation. FORTHCOMING ON TOR.COM

  • Spill, a Little Brother short story about pipeline protests. FORTHCOMING ON TOR.COM

Latest podcast: Precaratize Bosses https://craphound.com/news/2024/04/28/precaratize-bosses/


This work – excluding any serialized fiction – is licensed under a Creative Commons Attribution 4.0 license. That means you can use it any way you like, including commercially, provided that you attribute it to me, Cory Doctorow, and include a link to pluralistic.net.

https://creativecommons.org/licenses/by/4.0/

Quotations and images are not included in this license; they are included either under a limitation or exception to copyright, or on the basis of a separate license. Please exercise caution.


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"When life gives you SARS, you make sarsaparilla" -Joey "Accordion Guy" DeVilla

16.05.2024 à 16:18

Pluralistic: Utah's getting some of America's best broadband (16 May 2024)

Cory Doctorow

Texte intégral (4892 mots)


Today's links



The cover of the Penguin Classics edition of Thomas More's 'Utopia.' It has been altered to add a glowing halo of fiber optics around the central tower. The Penguin logo has been replaced with the beehive from the Utah state flag.

Utah's getting some of America's best broadband (permalink)

Residents of 21 cities in Utah have access to some of the fastest, most competitively priced broadband in the country, at speeds up to 10gb/s and prices as low as $75/month. It's uncapped, and the connections are symmetrical: perfect for uploading and downloading. And it's all thanks to the government.

This broadband service is, of course, delivered via fiber optic cable. Of course it is. Fiber is vastly superior to all other forms of broadband delivery, including satellites, but also cable and DSL. Fiber caps out at 100tb/s, while cable caps out at 50gb/s – that is, fiber is 1,000 times faster:

https://www.eff.org/deeplinks/2019/10/why-fiber-vastly-superior-cable-and-5g

Despite the obvious superiority of fiber, America has been very slow to adopt it. Our monopolistic carriers act as though pulling fiber to our homes is an impossible challenge. All those wires that currently go to your house, from power-lines to copper phone-lines, are relics of a mysterious, fallen civilization and its long-lost arts. Apparently we could no more get a new wire to your house than we could build the pyramids using only hand-tools.

In a sense, the people who say we can't pull wires anymore are right: these are relics of a lost civilization. Specifically, electrification and later, universal telephone service was accomplished through massive federal grants under the New Deal – grants that were typically made to either local governments or non-profit co-operatives who got everyone in town connected to these essential modern utilities.

Today – thanks to decades of neoliberalism and its dogmatic insistence that governments can't do anything and shouldn't try, lest they break the fragile equilibrium of the market – we have lost much of the public capacity that our grandparents took for granted. But in the isolated pockets where this capacity lives on, amazing things happen.

Since 2015, residents of Jackson County, KY – one of the poorest counties in America – have enjoyed some of the country's fastest, cheapest, most reliable broadband. The desperately poor Appalachian county is home to a rural telephone co-op, which grew out of its rural electrification co-op, and it used a combination of federal grants and local capacity to bring fiber to every home in the county, traversing dangerous mountain passes with a mule named "Ole Bub" to reach the most remote homes. The result was an immediately economic uplift for the community, and in the longer term, the county had reliable and effective broadband during the covid lockdowns:

https://www.newyorker.com/tech/annals-of-technology/the-one-traffic-light-town-with-some-of-the-fastest-internet-in-the-us

Contrast this with places where the private sector has the only say over who gets broadband, at what speed, and at what price. America is full of broadband deserts – deserts that strand our poorest people. Even in the hearts of our largest densest cities, whole neighborhoods can't get any broadband. You won't be surprised to learn that these are the neighborhoods that were historically redlined, and that the people who live in them are Black and brown, and also live with some of the highest levels of pollution and its attendant sicknesses:

https://pluralistic.net/2021/06/10/flicc/#digital-divide

These places are not set up for success under the best of circumstances, and during the lockdowns, they suffered terribly. You think your kid found it hard to go to Zoom school? Imagine what life was like for kids who attended remote learning while sitting on the baking tarmac in a Taco Bell parking lot, using its free wifi:

https://www.wsws.org/en/articles/2020/09/02/elem-s02.html

ISPs loathe competition. They divide up the country into exclusive territories like the Pope dividing up the "new world" and do not trouble one another by trying to sell to customers outside of "their" turf. When Frontier – one of the worst of America's terrible ISPs – went bankrupt, we got to see their books, and we learned two important facts:

  1. The company booked one million customers who had no alternative as an asset, because they would pay more for slower broadband, and Frontier could save a fortune by skipping maintenance, and charging these customers for broadband even through multi-day outages; and
  2. Frontier knew that it could make a billion dollars in profit over a decade by investing in fiber build-out, but it chose not to, because stock analysts will downrank any carrier that made capital investments that took more than five years to mature. Because Frontier's execs were paid primarily in stock, they chose to strand their customers with aging copper connections and to leave a billion dollars sitting on the table, so that their personal net worth didn't suffer a temporary downturn:

https://www.eff.org/deeplinks/2020/04/frontiers-bankruptcy-reveals-cynical-choice-deny-profitable-fiber-millions

ISPs maintain the weirdest position: that a) only the private sector can deliver broadband effectively, but b) to do so, they'll need massive, unsupervised, no-strings-attached government handouts. For years, America went along with this improbable scheme, which is why Trump's FCC chairman Ajit Pai gave the carriers $45 billion in public funds to string slow, 19th-century-style copper lines across rural America:

https://pluralistic.net/2022/02/27/all-broadband-politics-are-local/

Now, this is obviously untrue, and people keep figuring out that publicly provisioned broadband is the only way for America to get the same standard of broadband connectivity that our cousins in other high-income nations enjoy. In order to thwart the public's will, the cable and telco lobbyists joined ALEC, the far-right, corporatist lobbying shop, and drafted "model legislation" banning cities and counties from providing broadband, even in places the carriers chose not to serve:

https://pluralistic.net/2023/03/19/culture-war-bullshit-stole-your-broadband/

Red states across America adopted these rules, and legislators sold this to their base by saying that this was just "keeping the government out of their internet" (even as every carrier relied on an exclusive, government-granted territorial charter, often with massive government subsidies).

ALEC didn't target red states exclusively because they had pliable, bribable conservative lawmakers. Red states trend rural, and rural places are the most likely sites for public fiber. Partly, that's because low-density areas are harder to make a business case for, but also because these are also the places that got electricity and telephone through New Deal co-ops, which are often still in place.

Just about the only places in America where people like their internet service are the 450+ small towns where the local government provides fiber. These places vote solidly Republican, and it was their beloved conservative lawmakers whom ALEC targeted to enact laws banning their equally beloved fiber – keep voting for Christmas, turkeys, and see where it gets you:

https://communitynets.org/content/community-network-map

But spare a little sympathy for the conservative movement here. The fact that reality has a pronounced leftist bias must be really frustrating for the ideological project of insisting that anything the market can't provide is literally impossible.

Which brings me back to Utah, a red state with a Republican governor and legislature, and a national leader in passing unconstitutional, unhinged, unworkable legislation as part of an elaborate culture war kabuki:

https://www.npr.org/2023/03/24/1165975112/utah-passes-an-age-verification-law-for-anyone-using-social-media

For more than two decades, a coalition of 21 cities in Utah have been building out municipal fiber. The consortium calls itself UTOPIA: "Utah Telecommunication Open Infrastructure Agency":

https://www.utopiafiber.com/faqs/

UTOPIA pursues a hybrid model: they run "open access" fiber and then let anyone offer service over it. This can deliver the best of both worlds: publicly provisioned, blazing-fast fiber to your home, but with service provided by your choice of competing carriers. That means that if Moms for Liberty captures you local government, you're not captive to their ideas about what sites your ISP should block.

As Karl Bode writes for Techdirt, Utahns in UTOPIA regions have their choice of 18 carriers, and competition has driven down prices and increased speeds. Want uncapped 1gb fiber? That's $75/month. Want 10gb fiber? That's $150:

https://www.techdirt.com/2024/05/15/utah-locals-are-getting-cheap-10-gbps-fiber-thanks-to-local-governments/

UTOPIA's path to glory wasn't an easy one. The dismal telco monopolists Qwest and Lumen sued to put them out of business, delaying the rollout by years:

https://www.deseret.com/2005/7/22/19903471/utopia-responds-to-qwest-lawsuit/

UTOPIA has been profitable and self-sustaining for over 15 years and shows no sign of slowing. But 17 states still ban any attempt at this.

Keeping up such an obviously bad policy requires a steady stream of distractions and lies. The "government broadband doesn't work" lie has worn thin, so we've gotten a string of new lies about wireless service, insisting that fiber is obviated by point-to-point microwave relays, or 5g, or satellite service.

There's plenty of places where these services make sense. You're not going to be able to use fiber in a moving car, so yeah, you're going to want 5g (and those 5g towers are going to need to be connected to each other with fiber). Microwave relay service can fill the gap until fiber can be brought in, and it's great for temporary sites (especially in places where it doesn't rain, because rain, clouds, leaves and other obstructions are deadly for microwave relays). Satellite can make sense for an RV or a boat or remote scientific station.

But wireless services are orders of magnitude slower than fiber. With satellite service, you share your bandwidth with an entire region or even a state. If there's only a couple of users in your satellite's footprint, you might get great service, but when your carrier adds a thousand more customers, your connection is sliced into a thousand pieces.

That's also true for everyone sharing your fiber trunk, but the difference is that your fiber trunk supports speeds that are tens of thousands of times faster than the maximum speeds we can put through freespace electromagnetic spectrum. If we need more fiber capacity, we can just fish a new strand of fiber through the conduit. And while you can increase the capacity of wireless by increasing your power and bandwidth, at a certain point you start pump so much EM into the air that birds start falling out of the sky.

Every wireless device in a region shares the same electromagnetic spectrum, and we are only issued one such spectrum per universe. Each strand of fiber, by contrast, has its own little pocket universe, containing a subset of that spectrum.

Despite all its disadvantages, satellite broadband has one distinct advantage, at least from an investor's perspective: it can be monopolized. Just as we only have one electromagnetic spectrum, we also only have one sky, and the satellite density needed to sustain a colorably fast broadband speed pushes the limit of that shared sky:

https://spacenews.com/starlink-vs-the-astronomers/

Private investors love monopoly telecoms providers, because, like pre-bankruptcy Frontier, they are too big to care. Back in 2021, Altice – the fourth-largest cable operator in America – announced that it was slashing its broadband speeds, to be "in line with other ISPs":

https://pluralistic.net/2021/06/27/immortan-altice/#broadband-is-a-human-right

In other words: "We've figured out that our competitors are so much worse than we are that we are deliberately degrading our service because we know you will still pay us the same for less."

This is why corporate shills and pro-monopolists prefer satellite to municipal fiber. Sure, it's orders of magnitude slower than fiber. Sure, it costs subscribers far more. Sure, it's less reliable. But boy oh boy is it profitable.

The thing is, reality has a pronounced leftist bias. No amount of market magic will conjure up new electromagnetic spectra that will allow satellite to attain parity with fiber. Physics hates Starlink.

Yeah, I'm talking about Starlink. Of course I am. Elon Musk basically claims that his business genius can triumph over physics itself.

That's not the only vast, impersonal, implacable force that Musk claims he can best with his incredible reality-distortion field. Musk also claims that he can somehow add so many cars to the road that he will end traffic – in other words, he will best geometry too:

https://pluralistic.net/2022/10/09/herbies-revenge/#100-billion-here-100-billion-there-pretty-soon-youre-talking-real-money

Geometry hates Tesla, and physics hates Starlink. Reality has a leftist bias. The future is fiber, and public transit. These are both vastly preferable, more efficient, safer, more reliable and more plausible than satellite and private vehicles. Their only disadvantage is that they fail to give an easily gulled, thin-skinned compulsive liar more power over billions of people. That's a disadvantage I can live with.

(Image: 4028mdk09, CC BY-SA 3.0, modified)


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#15yrsago How kids use the net now, from danah boyd https://www.zephoria.org/thoughts/archives/2009/05/16/answers_to_ques.html

#15yrsago Danger Mouse’s EMI-killed CD will be released as a blank CD-R, just add download https://news.bbc.co.uk/1/hi/entertainment/8053471.stm

#15yrsago Chicago Alderman vandalizes public art depicting CCTVs https://web.archive.org/web/20090520083519/http://www.chicagopublicradio.org/Content.aspx?audioID=34234

#10yrsago Cloud computers are computers you can only use with someone else’s permission https://memex.craphound.com/2014/05/16/cloud-computers-are-computers-you-can-only-use-with-someone-elses-permission/

#10yrsago Photo of NSA technicians sabotaging Cisco router prior to export https://arstechnica.com/tech-policy/2014/05/photos-of-an-nsa-upgrade-factory-show-cisco-router-getting-implant/

#5yrsago Watch: Tim Wu debates trustbusting with Tyler Cowen, who just wrote “a love letter” to Big Business https://www.youtube.com/watch?v=Y_Jp-GJ9LM0

#5yrsago A report from the Christchurch Call, where the future of “anti-extremist” moderation was debated at the highest levels https://www.eff.org/deeplinks/2019/05/christchurch-call-good-not-so-good-and-ugly

#5yrsago Lent: Jo Walton’s new novel is Dante’s Groundhog Day https://www.latimes.com/books/la-ca-jc-review-jo-walton-lent-20190516-story.html

#5yrsago EPA Inspector General Report finds massive waste from Trump’s Pruitt flying business class, staying in swanky hotels https://www.epa.gov/sites/default/files/2019-05/documents/_epaoig_20190516-19-p-0155.pdf

#5yrsago Under Trump, immigrants who serve in the armed forces are finding it harder to attain citizenship than those who do not serve https://www.miamiherald.com/news/nation-world/national/article230269884.html

#5yrsago California set to legalize eating roadkill https://www.kqed.org/science/1941435/eating-roadkill-is-illegal-in-california-but-maybe-not-for-long

#5yrsago Florida Governor says the FBI told him how the Russians hacked Florida voting machines, but swore him to secrecy https://www.tampabay.com/florida-politics/buzz/2019/05/14/which-florida-counties-had-election-hacks-russians-fbi-and-now-gov-ron-desantis-all-know-but-we-dont/

#5yrsago Grifty “information security” companies promised they could decrypt ransomware-locked computers, but they were just quietly paying the ransoms https://memex.craphound.com/2019/05/16/grifty-information-security-companies-promised-they-could-decrypt-ransomware-locked-computers-but-they-were-just-quietly-paying-the-ransoms/

#5yrsago Luna: Moon Rising, in which Ian McDonald brings the trilogy to an astounding, intricate, exciting and satisfying climax https://memex.craphound.com/2019/05/16/luna-moon-rising-in-which-ian-mcdonald-brings-the-trilogy-to-an-astounding-intricate-exciting-and-satisfying-climax/

#1yrsago Rent control works https://pluralistic.net/2023/05/16/mortgages-are-rent-control/#housing-is-a-human-right-not-an-asset


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15.05.2024 à 18:36

Pluralistic: Even if you think AI search could be good, it won't be good (15 May 2024)

Cory Doctorow

Texte intégral (5384 mots)


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A cane-waving carny barker in a loud checked suit and straw boater. His mouth has been replaced with the staring red eye of HAL9000 from Kubrick's '2001: A Space Odyssey.' He stands on a backdrop composed of many knobs, switches and jacks. The knobs have all been replaced with HAL's eye, too. Above his head hovers a search-box and two buttons reading 'Google Search' and 'I'm feeling lucky.' The countertop he leans on has been replaced with a code waterfall effect as seen in the credit sequences of the Wachowskis' 'Matrix' movies. Standing to his right on the countertop is a cartoon mascot with white gloves and booties and the head of a grinning poop emoji. He is striped with the four colors of the Google logo. To his left is a cluster of old mainframe equipment in miniature.

Even if you think AI search could be good, it won't be good (permalink)

The big news in search this week is that Google is continuing its transition to "AI search" – instead of typing in search terms and getting links to websites, you'll ask Google a question and an AI will compose an answer based on things it finds on the web:

https://blog.google/products/search/generative-ai-google-search-may-2024/

Google bills this as "let Google do the googling for you." Rather than searching the web yourself, you'll delegate this task to Google. Hidden in this pitch is a tacit admission that Google is no longer a convenient or reliable way to retrieve information, drowning as it is in AI-generated spam, poorly labeled ads, and SEO garbage:

https://pluralistic.net/2024/05/03/keyword-swarming/#site-reputation-abuse

Googling used to be easy: type in a query, get back a screen of highly relevant results. Today, clicking the top links will take you to sites that paid for placement at the top of the screen (rather than the sites that best match your query). Clicking further down will get you scams, AI slop, or bulk-produced SEO nonsense.

AI-powered search promises to fix this, not by making Google search results better, but by having a bot sort through the search results and discard the nonsense that Google will continue to serve up, and summarize the high quality results.

Now, there are plenty of obvious objections to this plan. For starters, why wouldn't Google just make its search results better? Rather than building a LLM for the sole purpose of sorting through the garbage Google is either paid or tricked into serving up, why not just stop serving up garbage? We know that's possible, because other search engines serve really good results by paying for access to Google's back-end and then filtering the results:

https://pluralistic.net/2024/04/04/teach-me-how-to-shruggie/#kagi

Another obvious objection: why would anyone write the web if the only purpose for doing so is to feed a bot that will summarize what you've written without sending anyone to your webpage? Whether you're a commercial publisher hoping to make money from advertising or subscriptions, or – like me – an open access publisher hoping to change people's minds, why would you invite Google to summarize your work without ever showing it to internet users? Never mind how unfair that is, think about how implausible it is: if this is the way Google will work in the future, why wouldn't every publisher just block Google's crawler?

A third obvious objection: AI is bad. Not morally bad (though maybe morally bad, too!), but technically bad. It "hallucinates" nonsense answers, including dangerous nonsense. It's a supremely confident liar that can get you killed:

https://www.theguardian.com/technology/2023/sep/01/mushroom-pickers-urged-to-avoid-foraging-books-on-amazon-that-appear-to-be-written-by-ai

The promises of AI are grossly oversold, including the promises Google makes, like its claim that its AI had discovered millions of useful new materials. In reality, the number of useful new materials Deepmind had discovered was zero:

https://pluralistic.net/2024/04/23/maximal-plausibility/#reverse-centaurs

This is true of all of AI's most impressive demos. Often, "AI" turns out to be low-waged human workers in a distant call-center pretending to be robots:

https://pluralistic.net/2024/01/31/neural-interface-beta-tester/#tailfins

Sometimes, the AI robot dancing on stage turns out to literally be just a person in a robot suit pretending to be a robot:

https://pluralistic.net/2024/01/29/pay-no-attention/#to-the-little-man-behind-the-curtain

The AI video demos that represent "an existential threat to Hollywood filmmaking" turn out to be so cumbersome as to be practically useless (and vastly inferior to existing production techniques):

https://www.wheresyoured.at/expectations-versus-reality/

But let's take Google at its word. Let's stipulate that:

a) It can't fix search, only add a slop-filtering AI layer on top of it; and

b) The rest of the world will continue to let Google index its pages even if they derive no benefit from doing so; and

c) Google will shortly fix its AI, and all the lies about AI capabilities will be revealed to be premature truths that are finally realized.

AI search is still a bad idea. Because beyond all the obvious reasons that AI search is a terrible idea, there's a subtle – and incurable – defect in this plan: AI search – even excellent AI search – makes it far too easy for Google to cheat us, and Google can't stop cheating us.

Remember: enshittification isn't the result of worse people running tech companies today than in the years when tech services were good and useful. Rather, enshittification is rooted in the collapse of constraints that used to prevent those same people from making their services worse in service to increasing their profit margins:

https://pluralistic.net/2024/03/26/glitchbread/#electronic-shelf-tags

These companies always had the capacity to siphon value away from business customers (like publishers) and end-users (like searchers). That comes with the territory: digital businesses can alter their "business logic" from instant to instant, and for each user, allowing them to change payouts, prices and ranking. I call this "twiddling": turning the knobs on the system's back-end to make sure the house always wins:

https://pluralistic.net/2023/02/19/twiddler/

What changed wasn't the character of the leaders of these businesses, nor their capacity to cheat us. What changed was the consequences for cheating. When the tech companies merged to monopoly, they ceased to fear losing your business to a competitor.

Google's 90% search market share was attained by bribing everyone who operates a service or platform where you might encounter a search box to connect that box to Google. Spending tens of billions of dollars every year to make sure no one ever encounters a non-Google search is a cheaper way to retain your business than making sure Google is the very best search engine:

https://pluralistic.net/2024/02/21/im-feeling-unlucky/#not-up-to-the-task

Competition was once a threat to Google; for years, its mantra was "competition is a click away." Today, competition is all but nonexistent.

Then the surveillance business consolidated into a small number of firms. Two companies dominate the commercial surveillance industry: Google and Meta, and they collude to rig the market:

https://en.wikipedia.org/wiki/Jedi_Blue

That consolidation inevitably leads to regulatory capture: shorn of competitive pressure, the companies that dominate the sector can converge on a single message to policymakers and use their monopoly profits to turn that message into policy:

https://pluralistic.net/2022/06/05/regulatory-capture/

This is why Google doesn't have to worry about privacy laws. They've successfully prevented the passage of a US federal consumer privacy law. The last time the US passed a federal consumer privacy law was in 1988. It's a law that bans video store clerks from telling the newspapers which VHS cassettes you rented:

https://en.wikipedia.org/wiki/Video_Privacy_Protection_Act

In Europe, Google's vast profits let it fly an Irish flag of convenience, thus taking advantage of Ireland's tolerance for tax evasion and violations of European privacy law:

https://pluralistic.net/2023/05/15/finnegans-snooze/#dirty-old-town

Google doesn't fear competition, it doesn't fear regulation, and it also doesn't fear rival technologies. Google and its fellow Big Tech cartel members have expanded IP law to allow it to prevent third parties from reverse-engineer, hacking, or scraping its services. Google doesn't have to worry about ad-blocking, tracker blocking, or scrapers that filter out Google's lucrative, low-quality results:

https://locusmag.com/2020/09/cory-doctorow-ip/

Google doesn't fear competition, it doesn't fear regulation, it doesn't fear rival technology and it doesn't fear its workers. Google's workforce once enjoyed enormous sway over the company's direction, thanks to their scarcity and market power. But Google has outgrown its dependence on its workers, and lays them off in vast numbers, even as it increases its profits and pisses away tens of billions on stock buybacks:

https://pluralistic.net/2023/11/25/moral-injury/#enshittification

Google is fearless. It doesn't fear losing your business, or being punished by regulators, or being mired in guerrilla warfare with rival engineers. It certainly doesn't fear its workers.

Making search worse is good for Google. Reducing search quality increases the number of queries, and thus ads, that each user must make to find their answers:

https://pluralistic.net/2024/04/24/naming-names/#prabhakar-raghavan

If Google can make things worse for searchers without losing their business, it can make more money for itself. Without the discipline of markets, regulators, tech or workers, it has no impediment to transferring value from searchers and publishers to itself.

Which brings me back to AI search. When Google substitutes its own summaries for links to pages, it creates innumerable opportunities to charge publishers for preferential placement in those summaries.

This is true of any algorithmic feed: while such feeds are important – even vital – for making sense of huge amounts of information, they can also be used to play a high-speed shell-game that makes suckers out of the rest of us:

https://pluralistic.net/2024/05/11/for-you/#the-algorithm-tm

When you trust someone to summarize the truth for you, you become terribly vulnerable to their self-serving lies. In an ideal world, these intermediaries would be "fiduciaries," with a solemn (and legally binding) duty to put your interests ahead of their own:

https://pluralistic.net/2024/05/07/treacherous-computing/#rewilding-the-internet

But Google is clear that its first duty is to its shareholders: not to publishers, not to searchers, not to "partners" or employees.

AI search makes cheating so easy, and Google cheats so much. Indeed, the defects in AI give Google a readymade excuse for any apparent self-dealing: "we didn't tell you a lie because someone paid us to (for example, to recommend a product, or a hotel room, or a political point of view). Sure, they did pay us, but that was just an AI 'hallucination.'"

The existence of well-known AI hallucinations creates a zone of plausible deniability for even more enshittification of Google search. As Madeleine Clare Elish writes, AI serves as a "moral crumple zone":

https://estsjournal.org/index.php/ests/article/view/260

That's why, even if you're willing to believe that Google could make a great AI-based search, we can nevertheless be certain that they won't.

(Image: Cryteria, CC BY 3.0; djhughman, CC BY 2.0; modified)


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#20yrsago Mayor dispatches cops to bust blogger-critic https://web.archive.org/web/20040605152433/https://www.loiclemeur.com/english/2004/05/a_french_blogge.html

#20yrsago England’s love affair with the utility bill https://web.archive.org/web/20040706124142/https://cede.blogspot.com/2004_05_01_cede_archive.html#108455091554008455

#20yrsago RIAA’s funny bookkeeping turns gains into losses https://web.archive.org/web/20040607052730/http://www.kensei-news.com/bizdev/publish/factoids_us/article_23374.shtml

#20yrsago Read this and understand the P2P wars https://papers.ssrn.com/sol3/papers.cfm?abstract_id=532882

#15yrsago Sarah Palin’s legal team doesn’t understand DNS https://www.huffpost.com/entry/crackhocom-sarah-palins-n_n_202417

#15yrsago Was 1971 the best year to be born a geek? https://www.raphkoster.com/2009/05/14/the-perfect-geek-age/

#15yrsago Charlie Stross on the future of gaming http://www.antipope.org/charlie/blog-static/2009/05/login_2009_keynote_gaming_in_t.html

#15yrsago UK chiropractors try to silence critic with libel claim https://gormano.blogspot.com/2009/05/two-things.html

#15yrsgo The Yggyssey: Pinkwater takes on The Odyssey https://memex.craphound.com/2009/05/15/the-yggyssey-pinkwater-takes-on-the-odyssey/

#15yrsago Sony Pictures CEO: “Nothing good from the Internet, period.” https://wwd.com/feature/memo-pad-uniqlo-nabs-deyn-bad-internet-classic-martha-2136751-1496073/

#10yrsago FCC brings down the gavel on Net Neutrality https://www.eff.org/deeplinks/2014/05/prepare-take-action-defend-net-neutrality-heres-how-fcc-makes-its-rules

#10yrsago IETF declares war on surveillance https://www.rfc-editor.org/rfc/rfc7258.txt

#10yrsago Rob Ford: a night of drunk driving, racism, drugs, beating friends and demeaning his wife https://www.thestar.com/news/insight/rob-ford-one-wild-night-in-march/article_7167c4f4-2a92-5444-b0d1-54d16a6a3f5b.html

#10yrsago Aussie politician calls rival a “c*nt” in Parliament, gets away with it https://www.youtube.com/watch?v=5TsNL3uBw1g

#10yrsago Mozilla CAN change the industry: by adding DRM, they change it for the worse https://www.eff.org/deeplinks/2014/05/mozilla-and-drm

#10yrsago De-obfuscating Big Cable’s numbers: investment flat since 2000 https://www.techdirt.com/2014/05/14/cable-industrys-own-numbers-show-general-decline-investment-over-past-seven-years/

#10yrsago Nude closeups of people who are more than 100 years old https://web.archive.org/web/20140516055234/http://anastasiapottingerphotography.com/gallery/art/centenarians/

#10yrsago Cable lobbyists strong-arm Congresscritters into signing anti-Net Neutrality petition https://web.archive.org/web/20140527030122/http://www.freepress.net/blog/2014/05/12/tell-congress-dont-sign-cable-industry-letter-against-real-net-neutrality

#10yrsago London property bubble examined https://timharford.com/2014/05/when-a-man-is-tired-of-london-house-prices/

#5yrsago A year after Meltdown and Spectre, security researchers are still announcing new serious risks from low-level chip operations https://www.wired.com/story/intel-mds-attack-speculative-execution-buffer/

#5yrsago Jury awards $2b to California couple who say Bayer’s Roundup weedkiller gave them cancer https://www.cnn.com/2019/05/14/business/bayer-roundup-verdict/index.html

#5yrsago AT&T promised it would create 7,000 jobs if Trump went through with its $3B tax-cut, but they cut 23,000 jobs instead https://arstechnica.com/tech-policy/2019/05/att-promised-7000-new-jobs-to-get-tax-break-it-cut-23000-jobs-instead/

#5yrsago DOJ accuses Verizon and AT&T employees of participating in SIM-swap identity theft crimes https://www.vice.com/en/article/d3n3am/att-and-verizon-employees-charged-sim-swapping-criminal-ring

#5yrsago Collecting user data is a competitive disadvantage https://a16z.com/the-empty-promise-of-data-moats/

#5yrsago Three years after the Umbrella Revolution, Hong Kong has its own Extinction Rebellion chapter https://www.scmp.com/news/hong-kong/health-environment/article/3010050/hong-kongs-new-extinction-rebellion-chapter-looks

#5yrsago Lawyer involved in suits against Israel’s most notorious cyber-arms dealer targeted by its weapons, delivered through a terrifying Whatsapp vulnerability https://www.nytimes.com/2019/05/13/technology/nso-group-whatsapp-spying.html

#5yrsago The New York Times on Carl Malamud and his tireless battle to make the law free for all to read https://www.nytimes.com/2019/05/13/us/politics/georgia-official-code-copyright.html

#5yrsago Alex Stamos on the security problems of the platforms’ content moderation, and what to do about them https://memex.craphound.com/2019/05/15/alex-stamos-on-the-security-problems-of-the-platforms-content-moderation-and-what-to-do-about-them/

#5yrsago Axon makes false statements to town that bought its police bodycams, threatens to tase their credit-rating if they cancel the contract https://www.muckrock.com/news/archives/2019/may/09/algorithms-axon-fontana/

#5yrsago After retaliation against Googler Uprising organizers, a company-wide memo warns employees they can be fired for accessing “need to know” data <a article="" en="" href="https://www.buzzfeednews.com/article/carolineodonovan/google-execs-internal-email-on-data-leak-policy-rattles'>https://www.buzzfeednews.com/article/carolineodonovan/google-execs-internal-email-on-data-leak-policy-rattles</a>

#5yrsago Discovering whether your Iphone has been hacked is nearly impossible thanks to Apple’s walled garden <a href=" https:="" its-almost-impossible-to-tell-if-iphone-has-been-hacked"="" pajkkz="" www.vice.com="">https://www.vice.com/en/article/pajkkz/its-almost-impossible-to-tell-if-iphone-has-been-hacked

#5yrsago Foxconn promised it would do something with the empty buildings it bought in Wisconsin, but they’re still empty (still no factory, either) https://www.theverge.com/2019/5/13/18565408/foxconn-wisconsin-innovation-centers-factories-empty-tax-subsidy

#1yrago Ireland's privacy regulator is a gamekeeper-turned-poacher https://pluralistic.net/2023/05/15/finnegans-snooze/#dirty-old-town

#1yrago Google’s AI Hype Circle https://pluralistic.net/2023/05/14/googles-ai-hype-circle/


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13.05.2024 à 21:12

Pluralistic: AI "art" and uncanniness (13 May 2024)

Cory Doctorow

Texte intégral (6629 mots)


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AI "art" and uncanniness (permalink)

When it comes to AI art (or "art"), it's hard to find a nuanced position that respects creative workers' labor rights, free expression, copyright law's vital exceptions and limitations, and aesthetics.

I am, on balance, opposed to AI art, but there are some important caveats to that position. For starters, I think it's unequivocally wrong – as a matter of law – to say that scraping works and training a model with them infringes copyright. This isn't a moral position (I'll get to that in a second), but rather a technical one.

Break down the steps of training a model and it quickly becomes apparent why it's technically wrong to call this a copyright infringement. First, the act of making transient copies of works – even billions of works – is unequivocally fair use. Unless you think search engines and the Internet Archive shouldn't exist, then you should support scraping at scale:

https://pluralistic.net/2023/09/17/how-to-think-about-scraping/

And unless you think that Facebook should be allowed to use the law to block projects like Ad Observer, which gathers samples of paid political disinformation, then you should support scraping at scale, even when the site being scraped objects (at least sometimes):

https://pluralistic.net/2021/08/06/get-you-coming-and-going/#potemkin-research-program

After making transient copies of lots of works, the next step in AI training is to subject them to mathematical analysis. Again, this isn't a copyright violation.

Making quantitative observations about works is a longstanding, respected and important tool for criticism, analysis, archiving and new acts of creation. Measuring the steady contraction of the vocabulary in successive Agatha Christie novels turns out to offer a fascinating window into her dementia:

https://www.theguardian.com/books/2009/apr/03/agatha-christie-alzheimers-research

Programmatic analysis of scraped online speech is also critical to the burgeoning formal analyses of the language spoken by minorities, producing a vibrant account of the rigorous grammar of dialects that have long been dismissed as "slang":

https://www.researchgate.net/publication/373950278_Lexicogrammatical_Analysis_on_African-American_Vernacular_English_Spoken_by_African-Amecian_You-Tubers

Since 1988, UCL Survey of English Language has maintained its "International Corpus of English," and scholars have plumbed its depth to draw important conclusions about the wide variety of Englishes spoken around the world, especially in postcolonial English-speaking countries:

https://www.ucl.ac.uk/english-usage/projects/ice.htm

The final step in training a model is publishing the conclusions of the quantitative analysis of the temporarily copied documents as software code. Code itself is a form of expressive speech – and that expressivity is key to the fight for privacy, because the fact that code is speech limits how governments can censor software:

https://www.eff.org/deeplinks/2015/04/remembering-case-established-code-speech/

Are models infringing? Well, they certainly can be. In some cases, it's clear that models "memorized" some of the data in their training set, making the fair use, transient copy into an infringing, permanent one. That's generally considered to be the result of a programming error, and it could certainly be prevented (say, by comparing the model to the training data and removing any memorizations that appear).

Not every seeming act of memorization is a memorization, though. While specific models vary widely, the amount of data from each training item retained by the model is very small. For example, Midjourney retains about one byte of information from each image in its training data. If we're talking about a typical low-resolution web image of say, 300kb, that would be one three-hundred-thousandth (0.0000033%) of the original image.

Typically in copyright discussions, when one work contains 0.0000033% of another work, we don't even raise the question of fair use. Rather, we dismiss the use as de minimis (short for de minimis non curat lex or "The law does not concern itself with trifles"):

https://en.wikipedia.org/wiki/De_minimis

Busting someone who takes 0.0000033% of your work for copyright infringement is like swearing out a trespassing complaint against someone because the edge of their shoe touched one blade of grass on your lawn.

But some works or elements of work appear many times online. For example, the Getty Images watermark appears on millions of similar images of people standing on red carpets and runways, so a model that takes even in infinitesimal sample of each one of those works might still end up being able to produce a whole, recognizable Getty Images watermark.

The same is true for wire-service articles or other widely syndicated texts: there might be dozens or even hundreds of copies of these works in training data, resulting in the memorization of long passages from them.

This might be infringing (we're getting into some gnarly, unprecedented territory here), but again, even if it is, it wouldn't be a big hardship for model makers to post-process their models by comparing them to the training set, deleting any inadvertent memorizations. Even if the resulting model had zero memorizations, this would do nothing to alleviate the (legitimate) concerns of creative workers about the creation and use of these models.

So here's the first nuance in the AI art debate: as a technical matter, training a model isn't a copyright infringement. Creative workers who hope that they can use copyright law to prevent AI from changing the creative labor market are likely to be very disappointed in court:

https://www.hollywoodreporter.com/business/business-news/sarah-silverman-lawsuit-ai-meta-1235669403/

But copyright law isn't a fixed, eternal entity. We write new copyright laws all the time. If current copyright law doesn't prevent the creation of models, what about a future copyright law?

Well, sure, that's a possibility. The first thing to consider is the possible collateral damage of such a law. The legal space for scraping enables a wide range of scholarly, archival, organizational and critical purposes. We'd have to be very careful not to inadvertently ban, say, the scraping of a politician's campaign website, lest we enable liars to run for office and renege on their promises, while they insist that they never made those promises in the first place. We wouldn't want to abolish search engines, or stop creators from scraping their own work off sites that are going away or changing their terms of service.

Now, onto quantitative analysis: counting words and measuring pixels are not activities that you should need permission to perform, with or without a computer, even if the person whose words or pixels you're counting doesn't want you to. You should be able to look as hard as you want at the pixels in Kate Middleton's family photos, or track the rise and fall of the Oxford comma, and you shouldn't need anyone's permission to do so.

Finally, there's publishing the model. There are plenty of published mathematical analyses of large corpuses that are useful and unobjectionable. I love me a good Google n-gram:

https://books.google.com/ngrams/graph?content=fantods%2C+heebie-jeebies&amp;year_start=1800&amp;year_end=2019&amp;corpus=en-2019&amp;smoothing=3

And large language models fill all kinds of important niches, like the Human Rights Data Analysis Group's LLM-based work helping the Innocence Project New Orleans' extract data from wrongful conviction case files:

https://hrdag.org/tech-notes/large-language-models-IPNO.html

So that's nuance number two: if we decide to make a new copyright law, we'll need to be very sure that we don't accidentally crush these beneficial activities that don't undermine artistic labor markets.

This brings me to the most important point: passing a new copyright law that requires permission to train an AI won't help creative workers get paid or protect our jobs.

Getty Images pays photographers the least it can get away with. Publishers contracts have transformed by inches into miles-long, ghastly rights grabs that take everything from writers, but still shift legal risks onto them:

https://pluralistic.net/2022/06/19/reasonable-agreement/

Publishers like the New York Times bitterly oppose their writers' unions:

https://actionnetwork.org/letters/new-york-times-stop-union-busting

These large corporations already control the copyrights to gigantic amounts of training data, and they have means, motive and opportunity to license these works for training a model in order to pay us less, and they are engaged in this activity right now:

https://www.nytimes.com/2023/12/22/technology/apple-ai-news-publishers.html

Big games studios are already acting as though there was a copyright in training data, and requiring their voice actors to begin every recording session with words to the effect of, "I hereby grant permission to train an AI with my voice" and if you don't like it, you can hit the bricks:

https://www.vice.com/en/article/5d37za/voice-actors-sign-away-rights-to-artificial-intelligence

If you're a creative worker hoping to pay your bills, it doesn't matter whether your wages are eroded by a model produced without paying your employer for the right to do so, or whether your employer got to double dip by selling your work to an AI company to train a model, and then used that model to fire you or erode your wages:

https://pluralistic.net/2023/02/09/ai-monkeys-paw/#bullied-schoolkids

Individual creative workers rarely have any bargaining leverage over the corporations that license our copyrights. That's why copyright's 40-year expansion (in duration, scope, statutory damages) has resulted in larger, more profitable entertainment companies, and lower payments – in real terms and as a share of the income generated by their work – for creative workers.

As Rebecca Giblin and I write in our book Chokepoint Capitalism, giving creative workers more rights to bargain with against giant corporations that control access to our audiences is like giving your bullied schoolkid extra lunch money – it's just a roundabout way of transferring that money to the bullies:

https://pluralistic.net/2022/08/21/what-is-chokepoint-capitalism/

There's an historical precedent for this struggle – the fight over music sampling. 40 years ago, it wasn't clear whether sampling required a copyright license, and early hip-hop artists took samples without permission, the way a horn player might drop a couple bars of a well-known song into a solo.

Many artists were rightfully furious over this. The "heritage acts" (the music industry's euphemism for "Black people") who were most sampled had been given very bad deals and had seen very little of the fortunes generated by their creative labor. Many of them were desperately poor, despite having made millions for their labels. When other musicians started making money off that work, they got mad.

In the decades that followed, the system for sampling changed, partly through court cases and partly through the commercial terms set by the Big Three labels: Sony, Warner and Universal, who control 70% of all music recordings. Today, you generally can't sample without signing up to one of the Big Three (they are reluctant to deal with indies), and that means taking their standard deal, which is very bad, and also signs away your right to control your samples.

So a musician who wants to sample has to sign the bad terms offered by a Big Three label, and then hand $500 out of their advance to one of those Big Three labels for the sample license. That $500 typically doesn't go to another artist – it goes to the label, who share it around their executives and investors. This is a system that makes every artist poorer.

But it gets worse. Putting a price on samples changes the kind of music that can be economically viable. If you wanted to clear all the samples on an album like Public Enemy's "It Takes a Nation of Millions To Hold Us Back," or the Beastie Boys' "Paul's Boutique," you'd have to sell every CD for $150, just to break even:

https://memex.craphound.com/2011/07/08/creative-license-how-the-hell-did-sampling-get-so-screwed-up-and-what-the-hell-do-we-do-about-it/

Sampling licenses don't just make every artist financially worse off, they also prevent the creation of music of the sort that millions of people enjoy. But it gets even worse. Some older, sample-heavy music can't be cleared. Most of De La Soul's catalog wasn't available for 15 years, and even though some of their seminal music came back in March 2022, the band's frontman Trugoy the Dove didn't live to see it – he died in February 2022:

https://www.vulture.com/2023/02/de-la-soul-trugoy-the-dove-dead-at-54.html

This is the third nuance: even if we can craft a model-banning copyright system that doesn't catch a lot of dolphins in its tuna net, it could still make artists poorer off.

Back when sampling started, it wasn't clear whether it would ever be considered artistically important. Early sampling was crude and experimental. Musicians who trained for years to master an instrument were dismissive of the idea that clicking a mouse was "making music." Today, most of us don't question the idea that sampling can produce meaningful art – even musicians who believe in licensing samples.

Having lived through that era, I'm prepared to believe that maybe I'll look back on AI "art" and say, "damn, I can't believe I never thought that could be real art."

But I wouldn't give odds on it.

I don't like AI art. I find it anodyne, boring. As Henry Farrell writes, it's uncanny, and not in a good way:

https://www.programmablemutter.com/p/large-language-models-are-uncanny

Farrell likens the work produced by AIs to the movement of a Ouija board's planchette, something that "seems to have a life of its own, even though its motion is a collective side-effect of the motions of the people whose fingers lightly rest on top of it." This is "spooky-action-at-a-close-up," transforming "collective inputs … into apparently quite specific outputs that are not the intended creation of any conscious mind."

Look, art is irrational in the sense that it speaks to us at some non-rational, or sub-rational level. Caring about the tribulations of imaginary people or being fascinated by pictures of things that don't exist (or that aren't even recognizable) doesn't make any sense. There's a way in which all art is like an optical illusion for our cognition, an imaginary thing that captures us the way a real thing might.

But art is amazing. Making art and experiencing art makes us feel big, numinous, irreducible emotions. Making art keeps me sane. Experiencing art is a precondition for all the joy in my life. Having spent most of my life as a working artist, I've come to the conclusion that the reason for this is that art transmits an approximation of some big, numinous irreducible emotion from an artist's mind to our own. That's it: that's why art is amazing.

AI doesn't have a mind. It doesn't have an intention. The aesthetic choices made by AI aren't choices, they're averages. As Farrell writes, "LLM art sometimes seems to communicate a message, as art does, but it is unclear where that message comes from, or what it means. If it has any meaning at all, it is a meaning that does not stem from organizing intention" (emphasis mine).

Farrell cites Mark Fisher's The Weird and the Eerie, which defines "weird" in easy to understand terms ("that which does not belong") but really grapples with "eerie."

For Fisher, eeriness is "when there is something present where there should be nothing, or is there is nothing present when there should be something." AI art produces the seeming of intention without intending anything. It appears to be an agent, but it has no agency. It's eerie.

Fisher talks about capitalism as eerie. Capital is "conjured out of nothing" but "exerts more influence than any allegedly substantial entity." The "invisible hand" shapes our lives more than any person. The invisible hand is fucking eerie. Capitalism is a system in which insubstantial non-things – corporations – appear to act with intention, often at odds with the intentions of the human beings carrying out those actions.

So will AI art ever be art? I don't know. There's a long tradition of using random or irrational or impersonal inputs as the starting point for human acts of artistic creativity. Think of divination:

https://pluralistic.net/2022/07/31/divination/

Or Brian Eno's Oblique Strategies:

http://stoney.sb.org/eno/oblique.html

I love making my little collages for this blog, though I wouldn't call them important art. Nevertheless, piecing together bits of other peoples' work can make fantastic, important work of historical note:

https://www.johnheartfield.com/John-Heartfield-Exhibition/john-heartfield-art/famous-anti-fascist-art/heartfield-posters-aiz

Even though painstakingly cutting out tiny elements from others' images can be a meditative and educational experience, I don't think that using tiny scissors or the lasso tool is what defines the "art" in collage. If you can automate some of this process, it could still be art.

Here's what I do know. Creating an individual bargainable copyright over training will not improve the material conditions of artists' lives – all it will do is change the relative shares of the value we create, shifting some of that value from tech companies that hate us and want us to starve to entertainment companies that hate us and want us to starve.

As an artist, I'm foursquare against anything that stands in the way of making art. As an artistic worker, I'm entirely committed to things that help workers get a fair share of the money their work creates, feed their families and pay their rent.

I think today's AI art is bad, and I think tomorrow's AI art will probably be bad, but even if you disagree (with either proposition), I hope you'll agree that we should be focused on making sure art is legal to make and that artists get paid for it.

Just because copyright won't fix the creative labor market, it doesn't follow that nothing will. If we're worried about labor issues, we can look to labor law to improve our conditions. That's what the Hollywood writers did, in their groundbreaking 2023 strike:

https://pluralistic.net/2023/10/01/how-the-writers-guild-sunk-ais-ship/

Now, the writers had an advantage: they are able to engage in "sectoral bargaining," where a union bargains with all the major employers at once. That's illegal in nearly every other kind of labor market. But if we're willing to entertain the possibility of getting a new copyright law passed (that won't make artists better off), why not the possibility of passing a new labor law (that will)? Sure, our bosses won't lobby alongside of us for more labor protection, the way they would for more copyright (think for a moment about what that says about who benefits from copyright versus labor law expansion).

But all workers benefit from expanded labor protection. Rather than going to Congress alongside our bosses from the studios and labels and publishers to demand more copyright, we could go to Congress alongside every kind of worker, from fast-food cashiers to publishing assistants to truck drivers to demand the right to sectoral bargaining. That's a hell of a coalition.

And if we do want to tinker with copyright to change the way training works, let's look at collective licensing, which can't be bargained away, rather than individual rights that can be confiscated at the entrance to our publisher, label or studio's offices. These collective licenses have been a huge success in protecting creative workers:

https://pluralistic.net/2023/02/26/united-we-stand/

Then there's copyright's wildest wild card: The US Copyright Office has repeatedly stated that works made by AIs aren't eligible for copyright, which is the exclusive purview of works of human authorship. This has been affirmed by courts:

https://pluralistic.net/2023/08/20/everything-made-by-an-ai-is-in-the-public-domain/

Neither AI companies nor entertainment companies will pay creative workers if they don't have to. But for any company contemplating selling an AI-generated work, the fact that it is born in the public domain presents a substantial hurdle, because anyone else is free to take that work and sell it or give it away.

Whether or not AI "art" will ever be good art isn't what our bosses are thinking about when they pay for AI licenses: rather, they are calculating that they have so much market power that they can sell whatever slop the AI makes, and pay less for the AI license than they would make for a human artist's work. As is the case in every industry, AI can't do an artist's job, but an AI salesman can convince an artist's boss to fire the creative worker and replace them with AI:

https://pluralistic.net/2024/01/29/pay-no-attention/#to-the-little-man-behind-the-curtain

They don't care if it's slop – they just care about their bottom line. A studio executive who cancels a widely anticipated film prior to its release to get a tax-credit isn't thinking about artistic integrity. They care about one thing: money. The fact that AI works can be freely copied, sold or given away may not mean much to a creative worker who actually makes their own art, but I assure you, it's the only thing that matters to our bosses.


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#20yrsago Sofa of mousepads https://web.archive.org/web/20040531234157/http://www.engadget.com/entry/4721738962773695/

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#15yrsago Jesse Ventura: I could make Chickenhawk Cheney confess to the Sharon Tate murders with a waterboard https://crooksandliars.com/heather/jesse-ventura-you-give-me-water-board-dick

#15yrsago French “three-strikes” copyright law passes — but may be dead anyway https://www.laquadrature.net/en/2009/05/13/solemn-burial-for-hadopi-in-french-national-assembly/

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#15yrsago The Photographer: gripping graphic memoir about doctors in Soviet Afghanistan, accompanied by brilliant photos https://memex.craphound.com/2009/05/12/the-photographer-gripping-graphic-memoir-about-doctors-in-soviet-afghanistan-accompanied-by-brilliant-photos/

#10yrsago You are a Gmail user https://mako.cc/copyrighteous/google-has-most-of-my-email-because-it-has-all-of-yours

#10yrsago Forged certificates common in HTTPS sessions https://arstechnica.com/information-technology/2014/05/significant-portion-of-https-web-connections-made-by-forged-certificates/

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#10yrsago Spurious correlations: an engine for head-scratching coincidences http://www.tylervigen.com

#10yrsago NSA sabotaged exported US-made routers with backdoors https://www.theguardian.com/books/2014/may/12/glenn-greenwald-nsa-tampers-us-internet-routers-snowden

#10yrsago Podcast: Why it is not possible to regulate robots https://ia600209.us.archive.org/28/items/Cory_Doctorow_Podcast_272/Cory_Doctorow_Podcast_272_Why_it_is_not_possible_to_regulate_robots.mp3

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#10yrsago Bletchley Park Trust erects “Berlin Wall” to cut off on-site computer history museum https://www.theguardian.com/technology/2014/may/12/bletchley-park-national-museum-computing-berlin-wall-restored-colossus-codebreaking

#5yrsago Vancouver’s housing bubble was driven by billions in laundered criminal proceeds https://www.seattletimes.com/business/billions-in-dirty-cash-helped-fuel-vancouver-b-c-s-housing-boom/

#5yrsago Supreme Court greenlights Apple customers’ lawsuit over App Store price-fixing https://www.wired.com/story/supreme-court-apple-decision-antitrust/

#5yrsago Amazon’s monopsony power: the other antitrust white meat https://www.promarket.org/2019/02/15/is-amazon-violating-the-sherman-act/

#5yrsago Trump supporters astonished to learn that the man they gave $20m to “build the wall” has nothing to show for it https://www.washingtonpost.com/nation/2019/05/11/group-raised-more-than-million-build-wall-now-some-supporters-want-answers/

#1yrsago Revenge of the Linkdumps https://pluralistic.net/2023/05/13/four-bar-linkage/#linkspittle


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  • Spill, a Little Brother short story about pipeline protests. FORTHCOMING ON TOR.COM

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11.05.2024 à 12:06

Pluralistic: Algorithmic feeds are a twiddler's playground (11 May 2024)

Cory Doctorow

Texte intégral (6259 mots)


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A complex control panel whose knobs have all been replaced with the menacing red eye of HAL9000 from Kubrick's '2001: A Space Odyssey.' A skeletal figure on one side of the image reaches out a bony finger to twiddle one of the knobs.

Algorithmic feeds are a twiddler's playground (permalink)

Like Oscar Wilde, "I can resist anything except temptation," and my slow and halting journey to adulthood is really just me grappling with this fact, getting temptation out of my way before I can yield to it.

Behavioral economists have a name for the steps we take to guard against temptation: a "Ulysses pact." That's when you take some possibility off the table during a moment of strength in recognition of some coming moment of weakness:

https://archive.org/details/decentralizedwebsummit2016-corydoctorow

Famously, Ulysses did this before he sailed into the Sea of Sirens. Rather than stopping his ears with wax to prevent his hearing the sirens' song, which would lure him to his drowning, Ulysses has his sailors tie him to the mast, leaving his ears unplugged. Ulysses became the first person to hear the sirens' song and live to tell the tale.

Ulysses was strong enough to know that he would someday be weak. He expressed his strength by guarding against his weakness. Our modern lives are filled with less epic versions of the Ulysses pact: the day you go on a diet, it's a good idea to throw away all your Oreos. That way, when your blood sugar sings its siren song at 2AM, it will be drowned out by the rest of your body's unwillingness to get dressed, find your keys and drive half an hour to the all-night grocery store.

Note that this Ulysses pact isn't perfect. You might drive to the grocery store. It's rare that a Ulysses pact is unbreakable – we bind ourselves to the mast, but we don't chain ourselves to it and slap on a pair of handcuffs for good measure.

People who run institutions can – and should – create Ulysses pacts, too. A company that holds the kind of sensitive data that might be subjected to "sneak-and-peek" warrants by cops or spies can set up a "warrant canary":

https://en.wikipedia.org/wiki/Warrant_canary

This isn't perfect. A company that stops publishing regular transparency reports might have been compromised by the NSA, but it's also possible that they've had a change in management and the new boss just doesn't give a shit about his users' privacy:

https://www.fastcompany.com/90853794/twitters-transparency-reporting-has-tanked-under-elon-musk

Likewise, a company making software it wants users to trust can release that code under an irrevocable free/open software license, thus guaranteeing that each release under that license will be free and open forever. This is good, but not perfect: the new boss can take that free/open code down a proprietary fork and try to orphan the free version:

https://news.ycombinator.com/item?id=39772562

A company can structure itself as a public benefit corporation and make a binding promise to elevate its stakeholders' interests over its shareholders' – but the CEO can still take a secret $100m bribe from cryptocurrency creeps and try to lure those stakeholders into a shitcoin Ponzi scheme:

https://fortune.com/crypto/2024/03/11/kickstarter-blockchain-a16z-crypto-secret-investment-chris-dixon/

A key resource can be entrusted to a nonprofit with a board of directors who are charged with stewarding it for the benefit of a broad community, but when a private equity fund dangles billions before that board, they can talk themselves into a belief that selling out is the right thing to do:

https://www.eff.org/deeplinks/2020/12/how-we-saved-org-2020-review

Ulysses pacts aren't perfect, but they are very important. At the very least, creating a Ulysses pact starts with acknowledging that you are fallible. That you can be tempted, and rationalize your way into taking bad action, even when you know better. Becoming an adult is a process of learning that your strength comes from seeing your weaknesses and protecting yourself and the people who trust you from them.

Which brings me to enshittification. Enshittification is the process by which platforms betray their users and their customers by siphoning value away from each until the platform is a pile of shit:

https://en.wikipedia.org/wiki/Enshittification

Enshittification is a spectrum that can be applied to many companies' decay, but in its purest form, enshittification requires:

a) A platform: a two-sided market with business customers and end users who can be played off against each other;

b) A digital back-end: a market that can be easily, rapidly and undetectably manipulated by its owners, who can alter search-rankings, prices and costs on a per-user, per-query basis; and

c) A lack of constraint: the platform's owners must not fear a consequence for this cheating, be it from competitors, regulators, workforce resignations or rival technologists who use mods, alternative clients, blockers or other "adversarial interoperability" tools to disenshittify your product and sever your relationship with your users.

The founders of tech platforms don't generally set out to enshittify them. Rather, they are constantly seeking some equilibrium between delivering value to their shareholders and turning value over to end users, business customers, and their own workers. Founders are consummate rationalizers; like parenting, founding a company requires continuous, low-grade self-deception about the amount of work involved and the chances of success. A founder, confronted with the likelihood of failure, is absolutely capable of talking themselves into believing that nearly any compromise is superior to shuttering the business: "I'm one of the good guys, so the most important thing is for me to live to fight another day. Thus I can do any number of immoral things to my users, business customers or workers, because I can make it up to them when we survive this crisis. It's for their own good, even if they don't know it. Indeed, I'm doubly moral here, because I'm volunteering to look like the bad guy, just so I can save this business, which will make the world over for the better":

https://locusmag.com/2024/05/cory-doctorow-no-one-is-the-enshittifier-of-their-own-story/

(En)shit(tification) flows downhill, so tech workers grapple with their own version of this dilemma. Faced with constant pressure to increase the value flowing from their division to the company, they have to balance different, conflicting tactics, like "increasing the number of users or business customers, possibly by shifting value from the company to these stakeholders in the hopes of making it up in volume"; or "locking in my existing stakeholders and squeezing them harder, safe in the knowledge that they can't easily leave the service provided the abuse is subtle enough." The bigger a company gets, the harder it is for it to grow, so the biggest companies realize their gains by locking in and squeezing their users, not by improving their service::

https://pluralistic.net/2023/07/28/microincentives-and-enshittification/

That's where "twiddling" comes in. Digital platforms are extremely flexible, which comes with the territory: computers are the most flexible tools we have. This means that companies can automate high-speed, deceptive changes to the "business logic" of their platforms – what end users pay, how much of that goes to business customers, and how offers are presented to both:

https://pluralistic.net/2023/02/19/twiddler/

This kind of fraud isn't particularly sophisticated, but it doesn't have to be – it just has to be fast. In any shell-game, the quickness of the hand deceives the eye:

https://pluralistic.net/2024/03/26/glitchbread/#electronic-shelf-tags

Under normal circumstances, this twiddling would be constrained by counterforces in society. Changing the business rules like this is fraud, so you'd hope that a regulator would step in and extinguish the conduct, fining the company that engaged in it so hard that they saw a net loss from the conduct. But when a sector gets very concentrated, its mega-firms capture their regulators, becoming "too big to jail":

https://pluralistic.net/2022/06/05/regulatory-capture/

Thus the tendency among the giant tech companies to practice the one lesson of the Darth Vader MBA: dismissing your stakeholders' outrage by saying, "I am altering the deal. Pray I don't alter it any further":

https://pluralistic.net/2023/10/26/hit-with-a-brick/#graceful-failure

Where regulators fail, technology can step in. The flexibility of digital platforms cuts both ways: when the company enshittifies its products, you can disenshittify it with your own countertwiddling: third-party ink-cartridges, alternative app stores and clients, scrapers, browser automation and other forms of high-tech guerrilla warfare:

https://www.eff.org/deeplinks/2019/10/adversarial-interoperability

But tech giants' regulatory capture have allowed them to expand "IP rights" to prevent this self-help. By carefully layering overlapping IP rights around their products, they can criminalize the technology that lets you wrestle back the value they've claimed for themselves, creating a new offense of "felony contempt of business model":

https://locusmag.com/2020/09/cory-doctorow-ip/

A world where users must defer to platforms' moment-to-moment decisions about how the service operates, without the protection of rival technology or regulatory oversight is a world where companies face a powerful temptation to enshittify.

That's why we've seen so much enshittification in platforms that algorithmically rank their feeds, from Google and Amazon search to Facebook and Twitter feeds. A search engine is always going to be making a judgment call about what the best result for your search should be. If a search engine is generally good at predicting which results will please you best, you'll return to it, automatically clicking the first result ("I'm feeling lucky").

This means that if a search engine slips in the odd paid result at the top of the results, they can exploit your trusting habits to shift value from you to their investors. The congifurability of a digital service means that they can sprinkle these frauds into their services on a random schedule, making them hard to detect and easy to dismiss as lapses. Gradually, this acquires its own momentum, and the platform becomes addicted to lowering its own quality to raise its profits, and you get modern Google, which cynically lowered search quality to increase search volume:

https://pluralistic.net/2024/04/24/naming-names/#prabhakar-raghavan

And you get Amazon, which makes $38 billion every year, accepting bribes to replace its best search results with paid results for products that cost more and are of lower quality:

https://pluralistic.net/2023/11/06/attention-rents/#consumer-welfare-queens

Social media's enshittification followed a different path. In the beginning, social media presented a deterministic feed: after you told the platform who you wanted to follow, the platform simply gathered up the posts those users made and presented them to you, in reverse-chronological order.

This presented few opportunities for enshittification, but it wasn't perfect. For users who were well-established on a platform, a reverse-chrono feed was an ungovernable torrent, where high-frequency trivialities drowned out the important posts from people whose missives were buried ten screens down in the updates since your last login.

For new users who didn't yet follow many people, this presented the opposite problem: an empty feed, and the sense that you were all alone while everyone else was having a rollicking conversation down the hall, in a room you could never find.

The answer was the algorithmic feed: a feed of recommendations drawn from both the accounts you followed and strangers alike. Theoretically, this could solve both problems, by surfacing the most important materials from your friends while keeping you abreast of the most important and interesting activity beyond your filter bubble. For many of us, this promise was realized, and algorithmic feeds became a source of novelty and relevance.

But these feeds are a profoundly tempting enshittification target. The critique of these algorithms has largely focused on "addictiveness" and the idea that platforms would twiddle the knobs to increase the relevance of material in your feed to "hack your engagement":

https://www.theguardian.com/technology/2018/mar/04/has-dopamine-got-us-hooked-on-tech-facebook-apps-addiction

Less noticed – and more important – was how platforms did the opposite: twiddling the knobs to remove things from your feed that you'd asked to see or that the algorithm predicted you'd enjoy, to make room for "boosted" content and advertisements:

https://www.reddit.com/r/Instagram/comments/z9j7uy/what_happened_to_instagram_only_ads_and_accounts/

Users were helpless before this kind of twiddling. On the one hand, they were locked into the platform – not because their dopamine had been hacked by evil tech-bro wizards – but because they loved the friends they had there more than they hated the way the service was run:

https://locusmag.com/2023/01/commentary-cory-doctorow-social-quitting/

On the other hand, the platforms had such an iron grip on their technology, and had deployed IP so cleverly, that any countertwiddling technology was instantaneously incinerated by legal death-rays:

https://techcrunch.com/2022/10/10/google-removes-the-og-app-from-the-play-store-as-founders-think-about-next-steps/

Newer social media platforms, notably Tiktok, dispensed entirely with deterministic feeds, defaulting every user into a feed that consisted entirely of algorithmic picks; the people you follow on these platforms are treated as mere suggestions by their algorithms. This is a perfect breeding-ground for enshittification: different parts of the business can twiddle the knobs to override the algorithm for their own parochial purposes, shifting the quality:shit ratio by unnoticeable increments, temporarily toggling the quality knob when your engagement drops off:

https://www.forbes.com/sites/emilybaker-white/2023/01/20/tiktoks-secret-heating-button-can-make-anyone-go-viral/

All social platforms want to be Tiktok: nominally, that's because Tiktok's algorithmic feed is so good at hooking new users and keeping established users hooked. But tech bosses also understand that a purely algorithmic feed is the kind of black box that can be plausibly and subtly enshittified without sparking user revolts:

https://pluralistic.net/2023/01/21/potemkin-ai/#hey-guys

Back in 2004, when Mark Zuckerberg was coming to grips with Facebook's success, he boasted to a friend that he was sitting on a trove of emails, pictures and Social Security numbers for his fellow Harvard students, offering this up for his friend's idle snooping. The friend, surprised, asked "What? How'd you manage that one?"

Infamously, Zuck replied, "People just submitted it. I don't know why. They 'trust me.' Dumb fucks."

https://www.esquire.com/uk/latest-news/a19490586/mark-zuckerberg-called-people-who-handed-over-their-data-dumb-f/

This was a remarkable (and uncharacteristic) self-aware moment from the then-nineteen-year-old Zuck. Of course Zuck couldn't be trusted with that data. Whatever Jiminy Cricket voice told him to safeguard that trust was drowned out by his need to boast to pals, or participate in the creepy nonconsensual rating of the fuckability of their female classmates. Over and over again, Zuckerberg would promise to use his power wisely, then break that promise as soon as he could do so without consequence:

https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3247362

Zuckerberg is a cautionary tale. Aware from the earliest moments that he was amassing power that he couldn't be trusted with, he nevertheless operated with only the weakest of Ulysses pacts, like a nonbinding promise never to spy on his users:

https://web.archive.org/web/20050107221705/http://www.thefacebook.com/policy.php

But the platforms have learned the wrong lesson from Zuckerberg. Rather than treating Facebook's enshittification as a cautionary tale, they've turned it into a roadmap. The Darth Vader MBA rules high-tech boardrooms.

Algorithmic feeds and other forms of "paternalistic" content presentation are necessary and even desirable in an information-rich environment. In many instances, decisions about what you see must be largely controlled by a third party whom you trust. The audience in a comedy club doesn't get to insist on knowing the punchline before the joke is told, just as RPG players don't get to order the Dungeon Master to present their preferred challenges during a campaign.

But this power is balanced against the ease of the players replacing the Dungeon Master or the audience walking out on the comic. When you've got more than a hundred dollars sunk into a video game and an online-only friend-group you raid with, the games company can do a lot of enshittification without losing your business, and they know it:

https://www.theverge.com/2024/5/10/24153809/ea-in-game-ads-redux

Even if they sometimes overreach and have to retreat:

https://www.eurogamer.net/sony-overturns-helldivers-2-psn-requirement-following-backlash

A tech company that seeks your trust for an algorithmic feed needs Ulysses pacts, or it will inevitably yield to the temptation to enshittify. From strongest to weakest, these are:

  • Not showing you an algorithmic feed at all;

https://joinmastodon.org/

  • "Composable moderation" that lets multiple parties provide feeds:

https://bsky.social/about/blog/4-13-2023-moderation

  • Offering an algorithmic "For You" feed alongside of a reverse-chrono "Friends" feed, defaulting to friends;

https://pluralistic.net/2022/12/10/e2e/#the-censors-pen

  • As above, but defaulting to "For You"

Maturity lies in being strong enough to know your weaknesses. Never trust someone who tells you that they will never yield to temptation! Instead, seek out people – and service providers – with the maturity and honesty to know how tempting temptation is, and who act before temptation strikes to make it easier to resist.

(Image: Cryteria, CC BY 3.0; djhughman, CC BY 2.0; modified)


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#1yrago 'We buy ugly houses' is code for 'we steal vulnerable peoples' homes' https://pluralistic.net/2023/05/11/ugly-houses-ugly-truth/#homevestor

#1yrago Two principles to protect internet users from decaying platforms https://pluralistic.net/2023/05/10/soft-landings/#e2e-r2e


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